Legendary Customer Service Team Member

Tractor Supply Company; Reidsville (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Life and disability insurance

Tuition reimbursement

Paid parental leave

Adoption and surrogacy assistance

Job summary

Tractor Supply Company is seeking a Team Member to support selling initiatives and deliver a Legendary Customer Experience in-store. You will assist customers, operate the cash register, restock, and maintain store safety and appearance while following company policies.

The role requires flexibility with shifts, strong communication, and the ability to manage multiple tasks in a fast-paced retail environment. Training and benefits are offered as part of our total rewards package.

Qualifications

• Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Education : A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
• Recovery of merchandise.
• Participate in mandatory freight process.
• Complete Plan-o-gram procedures (merchandising, sets, and resets).
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Operate Forklift (unless under the age of 18).
• Operate Cardboard Baler (unless under the age of 18).
• Assist customers with loading purchases.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
• Complete all documentation associated with any of the above job duties.

Skills

Retail experience

Customer service

Communication skills

Problem-solving

Basic computer skills

Education

High school diploma or equivalent

Tools

Forklift

Cardboard baler

Cash register

Job description

Tractor Supply Company is seeking a Team Member to support selling initiatives and deliver a Legendary Customer Experience in-store. You will assist customers, operate the cash register, restock, and maintain store safety and appearance while following company policies.

The role requires flexibility with shifts, strong communication, and the ability to manage multiple tasks in a fast-paced retail environment. Training and benefits are offered as part of our total rewards package.