Legendary Customer Service Team Member

Tractor Supply Company; Madison (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Tractor Supply Company is seeking a Team Member to engage customers, support selling initiatives, and complete assigned tasks while delivering a Legendary Customer Experience.

Requirements are lightweight: High school diploma preferred, no experience required, and the ability to read, write, and count accurately. The role involves varied shifts, physical tasks, and maintaining safety standards for birds and poultry in store areas.

Qualifications

• No experience required; retail or farming background is preferred.
• Able to read, write, and count accurately.
• Ability to work flexible shifts, including nights and weekends.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied shifts including nights, weekends, and overtime as needed.
• Deliver Legendary Customer Service using the GURA approach: Greet the Customer; Uncover Needs & Wants; Recommend Product Solutions; Ask to Add Value & Appreciate the Customer.
• Operate cash register and handle transactions per company procedures.
• Assist customers with loading purchases and participate in merchandise recovery.

Skills

Customer service

Communication

Teamwork

Adaptability

Problem solving

Education

High school diploma or equivalent (preferred)

Tools

Forklift

Cardboard baler

Job description

Tractor Supply Company is seeking a Team Member to engage customers, support selling initiatives, and complete assigned tasks while delivering a Legendary Customer Experience.

Requirements are lightweight: High school diploma preferred, no experience required, and the ability to read, write, and count accurately. The role involves varied shifts, physical tasks, and maintaining safety standards for birds and poultry in store areas.