Legendary Customer Service Associate

Tractor Supply Company; Fayetteville (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Tractor Supply Company in Fayetteville, NC is seeking a Team Member to interact with customers and teammates, support selling initiatives and perform assigned tasks while delivering a Legendary Customer Experience.

No experience is required; retail, farming, ranching, pet/equine, or welding knowledge is valued. A high school diploma or equivalent is preferred, but not required. You will work varied shifts, operate a cash register, stock merchandise, and care for poultry.

Qualifications

• No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA.
• Greet the Customer.
• Uncover Customer’s Needs & Wants.
• Recommend Product Solutions.
• Ask to Add Value & Appreciate the Customer.
• Team Members are required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every Team Member be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice.
• Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
• Recovery of merchandise.
• Participate in mandatory freight process.
• Complete Plan-o-gram procedures (merchandising, sets, and resets).
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Operate Forklift (unless under the age of 18).
• Operate Cardboard Baler (unless under the age of 18).
• Assist customers with loading purchases.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
• Complete all documentation associated with any of the above job duties.
• Team Members also may be required to perform other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Basic computer skills

Education

High school diploma or equivalent

Job description

Tractor Supply Company in Fayetteville, NC is seeking a Team Member to interact with customers and teammates, support selling initiatives and perform assigned tasks while delivering a Legendary Customer Experience.

No experience is required; retail, farming, ranching, pet/equine, or welding knowledge is valued. A high school diploma or equivalent is preferred, but not required. You will work varied shifts, operate a cash register, stock merchandise, and care for poultry.