Legal Tech Transformation Specialist

Proskauer; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Proskauer, a global law firm with 800+ lawyers, seeks an Innovation & Transformation Specialist (Legal Technology) to join its New York office. You will drive legal technology enablement across practices, deliver training, and support AI-enabled tools to help lawyers work more efficiently.

The role focuses on designing and implementing portals, automations, and collaboration sites, providing day-to-day support, and promoting adoption across the firm, with a regular on-site presence of at least 3

Qualifications

• Bachelor's degree required.
• Minimum of 2 years of relevant work experience, preferably in a law firm, professional services environment, or client services business supporting lawyers or knowledge workers.
• Familiarity with the legal practice environment and an interest in how legal services are delivered, transformed, and improved.
• Experience in and passion for legal technology, including but not limited to generative AI, collaboration platforms, document automation, e-signature, contract analysis, and transaction management tooling.
• Self-starter who is organized, detail-oriented, and comfortable multi-tasking and managing competing priorities in a fast-paced, matrixed function, with excellent written and verbal communication skills, sound judgment, and absolute discretion when dealing with confidential matters.

Responsibilities

• Support the delivery and implementation of in-scope legal technology, internally built solutions, automations, and integrations, from concept through go-live.
• Design, build, and manage practice area portals, collaboration sites, and document automation products (including SharePoint, HighQ, and equivalent tooling) to ensure they provide an accurate, up-to-date repository of practice, matter, and client knowledge.
• Provide day-to-day management and business-as-usual support of the practice technology used by lawyers and business professionals, including contract analysis software, document automation, e-signature software, client collaboration tools, and transaction management solutions.
• Deliver tailored training, 1:1 support, and learning resources on the firm's legal technology and knowledge repositories for lawyers, treating adoption as a design requirement rather than a post-go-live activity.
• Drive ongoing adoption of practice technology across the firm, embedding tools into matter workflows, supporting behavioral change, and working with practice champions and super-user networks.
• Contribute to the firm's approach to responsible use of AI in legal practice by supporting rollout, training, feedback capture, and day-to-day enablement of AI-enabled products within the assigned scope.
• Triage user issues, questions, and enhancement requests; resolve where possible and route to the appropriate owner, vendor, or delivery pathway where escalation is required.
• Design and maintain quality assurance workflows for updates to collaboration portals, document automation products, and client-facing applications; conduct usage audits; and keep documentation, playbooks, and user guidance current to sustain operational continuity.
• Capture adoption, usage, and support signals for owned products, feeding these into the function's measurement and optimization work, and route process improvement and automation opportunities into the function's intake and prioritization process.
• Working flexibly across the function to support firm priorities as they emerge, providing cover and clean handovers for teammates, and responding promptly to inbound requests, escalating where a decision is required at a more senior level.

Skills

Legal technology

Generative AI

Collaboration platforms

Document automation

E-signature

Contract analysis

Transaction management

Education

Bachelor's degree

Tools

SharePoint

HighQ

Job description

Proskauer, a global law firm with 800+ lawyers, seeks an Innovation & Transformation Specialist (Legal Technology) to join its New York office. You will drive legal technology enablement across practices, deliver training, and support AI-enabled tools to help lawyers work more efficiently.

The role focuses on designing and implementing portals, automations, and collaboration sites, providing day-to-day support, and promoting adoption across the firm, with a regular on-site presence of at least 3