Legal Tech Innovation & AI Operations Lead

SmartRecruiters, Inc.; New York (NY); Híbrido; USD 110 000 - 140 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Tuition reimbursement

Other discounts and perks

Resumo da oferta

NBCUniversal in New York, NY, seeks a Senior Manager, Legal Innovation & Operations to own legal technology and drive AI-enabled initiatives across the Legal practice groups. You will translate user insights into technology priorities and work closely with senior stakeholders to deliver impactful solutions.

You will lead requirements, testing, adoption, and governance for AI-enabled tools, oversee day-to-day operations of legal tech (document management, contract lifecycle), and manage vendor

Qualificações

• 8+ years of experience in legal technology, legal systems, legal operations, AI or technology enablement, change management, program management, or a related field.
• Demonstrated experience independently leading complex, high-visibility cross-functional programs from discovery through implementation, adoption, measurement, and continuous improvement.
• Demonstrated experience designing and administering enterprise legal technology, including workspace structure, taxonomy, metadata, and security and permissions models, in partnership with engineering teams.
• Experience leading user adoption and change management for legal technology rollouts, including communications, training, and product demonstrations.

Responsabilidades

• Serve as Legal's business and product owner for legal technology, leading discovery and user-readiness assessment across Legal practice groups, facilitating working sessions and focus groups to understand workflows, user needs, pain points, and adoption barriers, and translating findings into technology priorities, user requirements, and recommendations to the SVP.
• Lead discovery, piloting, evaluation, and integration of AI capabilities for Legal, including AI features within document management, Microsoft 365 Copilot, and connections between AI tools and Legal's content, in partnership with AI governance and Data & Legal Solutions.
• Define and oversee Legal's requirements for access, permissions, ethical walls, and confidentiality and privilege protections across the technology Legal uses, in partnership with AI governance, Privacy and Cyber.
• Oversee the day-to-day operation and administration of the legal technology currently supporting NBCU Legal, including document management, contract lifecycle management, and connected legal applications, along with their taxonomy, metadata, and workspace design.
• Lead user adoption, change management, and tool-specific training for legal technology and AI capabilities this role oversees, including quick-reference guidance and product demonstrations of legal technology at learning forums.
• Manage day-to-day operational relationships with legal technology vendors, including product roadmaps, service performance, support escalations, utilization, and licensing requirements; provide usage and roadmap input into renewal, commercial, and investment decisions led by the appropriate authorized owners, including the SVP, Procurement, and Finance.
• Provide clear, data-informed updates on legal technology health, program delivery, adoption, risks, dependencies, and tradeoffs.

Conhecimentos

Legal technology

AI in legal

Change management

Program management

Cross-functional collaboration

Executive communication

Vendor management

Formação académica

Bachelor's degree or equivalent

Ferramentas

Power Automate

Power Apps

Copilot Studio

ServiceNow

Jira

Descrição da oferta de emprego

NBCUniversal in New York, NY, seeks a Senior Manager, Legal Innovation & Operations to own legal technology and drive AI-enabled initiatives across the Legal practice groups. You will translate user insights into technology priorities and work closely with senior stakeholders to deliver impactful solutions.

You will lead requirements, testing, adoption, and governance for AI-enabled tools, oversee day-to-day operations of legal tech (document management, contract lifecycle), and manage vendor