Legal Support Team Office Manager

Kiernan Trebach LLP; Boston (MA); On-site; USD 75,000 - 90,000; Full time

Job summary

A prominent legal firm in Boston is seeking a dynamic Office Manager to oversee daily operations. This role requires proactive leadership and organizational skills, managing both in-person and remote teams. The ideal candidate has substantial experience in a legal environment and excels in HR functions. Join us to contribute to a collaborative and productive work environment.

Qualifications

• Prior experience managing administrative staff in a legal environment.
• Formal HR training or extensive experience in HR functions.
• Proven track record of handling sensitive information discreetly.
• Ability to work on-site five days a week and travel as needed.

Responsibilities

• Oversee administrative operations of multiple offices.
• Manage HR functions including recruitment and performance reviews.
• Conduct staff meetings to enhance communication and engagement.
• Maintain operational standards and workflows across offices.

Skills

Leadership

Communication

Organizational skills

Discretion

Tools

Billing systems

File management software

Job description

Overview

We are seeking a dynamic and highly organized Office Manager to oversee the daily administrative operations of our firm's Boston office. This hands-on leader will work in the office five days a week and manage both in-person and remote administrative teams across multiple office locations. The ideal candidate is proactive, detail-oriented, and an excellent communicator, with the ability to maintain a positive and productive work environment.

Location: Boston, Massachusetts

Key Responsibilities

• Office & Administrative Oversight
  
  
  
  • Manage the operations of multiple New England offices, including in-person and remote administrative teams.
  
  
  • Maintain smooth workflows and ensure high standards of administrative support office-wide.
  
  
  
  


• Human Resources Management
  
  
  
  • Oversee HR functions including recruitment, onboarding, and performance management for administrative and paralegal staff.
  
  
  • Conduct performance reviews and handle staff-related issues professionally and confidentially.
  
  
  • Ensure compliance with firm policies and applicable employment laws.
  
  
  • Coordinate with the firm's Human Resources Director and other administrative staff.
  
  
  
  


• Staff Leadership & Development
  
  
  
  • Conduct monthly staff meetings to foster communication, alignment, and team engagement.
  
  
  • Develop and deliver orientation programs and ongoing training to support staff growth and retention.
  
  
  • Provide training related to file management and billing systems to improve efficiency and accuracy.
  
  
  
  


• Team Coordination & Performance
  
  
  
  • Manage and strengthen working relationships between paralegals and administrative staff to maximize billing and productivity.
  
  
  • Assist with hiring, staffing assignments, and ensuring appropriate administrative support for case and trial calendars.
  
  
  
  


• Reporting & Communication
  
  
  
  • Report regularly to managing office attorneys regarding administrative team performance and operational updates.
  
  
  • Assist in managing office case lists and ensure administrative readiness for trial schedules.
  
  
  
  


• Problem-Solving & Interpersonal Support
  
  
  
  • Act as a key point of contact to resolve issues among attorneys, paralegals, and administrative staff.
  
  
  • Utilize strong interpersonal skills to maintain a positive, collaborative work culture.
  
  
  
  

Qualifications

• Prior experience managing administrative staff, ideally within a legal or professional services environment.


• Formal HR training or substantial HR experience gained on the job.


• Strong leadership, communication, and organizational skills.


• Proven ability to handle sensitive and confidential information with discretion.


• Experience with billing systems and file management software preferred.


• Ability to work on-site five days per week and travel between offices as needed.

Why Join Us?

We offer a supportive and collegial environment where your contributions have a direct impact on the success of our offices. This is an exciting opportunity for an experienced office manager who thrives in a fast-paced, professional setting.

Employment Type: Full Time

Years Experience: 5 - 10 years

Bonus/Commission: No

Additional Details

• Seniority level: Mid-Senior level


• Job function: Legal


• Industries: Legal Services and Law Practice