Legal Support Operations Supervisor

State of California; California (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

State of California is seeking a Supervisor I (Assistant Office Manager) in the Division of Administrative Services, Legal Support Operations to plan, manage, and direct staff providing legal support services to executives, attorneys, paralegals, and professionals. The role interfaces with division management to resolve confidential issues and ensure timely, high-impact work delivery.

You will oversee personnel management, assignments, recruitment, training, performance evaluations, labor

Qualifications

• Knowledge of law practice procedures; court structure and legal case filing processes.
• Knowledge of departmental goals, policies, and procedures.
• Ability to maintain a positive, creative, and flexible approach to issues and problem solving in a fast-paced, team environment.
• Knowledge of human resources principles and performance management practices.
• Knowledge and experience with the State of California hiring process including selection, onboarding, training and development, and retention.
• Knowledge of facilities projects.
• Knowledge of and experience with law office budget.
• Knowledge and familiarity of business services.
• Excellent verbal and written communication skills.
• Ability to maintain a high degree of diplomacy, professionalism, initiative, and self-discipline while working independently with all levels of staff.
• Proficiency with Microsoft Office Suite (Word, Outlook, Excel, and Teams), Smartsheets; experience with ProLaw is highly desirable.
• Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and to work effectively under pressure to meet deadlines.

Responsibilities

• Plan, manage, and direct staff providing legal support services to executives, attorneys, paralegals, and others.
• Direct supervision of Legal Specialists and Legal Support Supervisor IIs; oversee ~60 staff including clerical roles.
• Provide oversight of personnel management, work assignments, recruitment, training, performance evaluations, and labor relations.
• Advise with legal division management to resolve sensitive, confidential matters and ensure timely delivery of mission-critical work.
• Collaborate with internal programs to enhance staff skills and ensure compliance with policies.
• Back-up duties to Office Manager, including facilities operations, lease negotiation, budgeting, and strategic planning.

Skills

Verbal communication

Written communication

Diplomacy

Problem solving

Organization

Planning

Adaptability

Team collaboration

Time management

Tools

Microsoft Office Suite

Smartsheets

ProLaw

Job description

State of California is seeking a Supervisor I (Assistant Office Manager) in the Division of Administrative Services, Legal Support Operations to plan, manage, and direct staff providing legal support services to executives, attorneys, paralegals, and professionals. The role interfaces with division management to resolve confidential issues and ensure timely, high-impact work delivery.

You will oversee personnel management, assignments, recruitment, training, performance evaluations, labor