Legal Support Manager — Lead & Elevate a High-Impact Team

Fredrikson & Byron, P.A.; Minneapolis (MN); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

Life insurance

Disability (short & long-term)

Parental leave

401k / Roth investment options

Profit sharing

Job summary

Fredrikson & Byron is seeking a full-time Legal Support Manager to lead our Legal Support Staff across multiple practice groups in a collaborative, hybrid Minneapolis environment.

You will supervise Administrative Assistants, Paralegals and related roles, manage workflows and PTO, mentor staff, and partner with the Legal Support Director on hiring and process improvements. A Bachelor’s degree and 5+ years of LAA/Paralegal experience are required.

Qualifications

• Bachelor’s Degree and 5+ years experience in an LAA, Paralegal or equivalent in a law firm.
• Proficiency in standard business software (Microsoft Office); experience with Smartsheet and Teams is a plus.
• Excellent communication, multi-tasking and strong service orientation in a fast-paced environment.

Responsibilities

• Supervise the Legal Support Staff and determine team responsibilities and schedules and approve PTO.
• Manage team’s workflow (via ticketing system, as applicable), focusing on maintaining steady workflow, resource allocation, quality, timeliness and productivity.
• Identify skill gaps and develop training solutions in partnership with the Legal Support Director; mentor direct reports in technical skill and professional development.
• Identify needed improvements, make adjustments, and recommend enhancements in systems and day‑to‑day department support processes, in partnership with the Legal Support Director.
• Provide input on hiring, performance, and termination for direct reports.

Skills

Leadership

Communication

Project management

Prioritization

Mentoring

Education

Bachelor's Degree in a related field

Tools

Microsoft Office

Word

Excel

PowerPoint

Smartsheet

Microsoft Teams

Job description

Fredrikson & Byron is seeking a full-time Legal Support Manager to lead our Legal Support Staff across multiple practice groups in a collaborative, hybrid Minneapolis environment.

You will supervise Administrative Assistants, Paralegals and related roles, manage workflows and PTO, mentor staff, and partner with the Legal Support Director on hiring and process improvements. A Bachelor’s degree and 5+ years of LAA/Paralegal experience are required.