Legal Support Manager - Business

Phase2 Technology; Minneapolis (MN); Hybrid; USD 80,000 - 95,000; Full time

Job summary

Fredrikson & Byron, a premier Midwest law firm, is seeking a full-time Legal Support Manager in Minneapolis to lead the Legal Support Staff across multiple practice groups. You will supervise team members, manage workflows, and drive productivity in a collaborative, hybrid environment.

The ideal candidate has a Bachelor's Degree and 5+ years of LAA or paralegal experience, strong communication, and proficiency with Microsoft Office; Smartsheet and Microsoft Teams are a plus.

Qualifications

• Bachelor's Degree and 5+ years experience as an LAA, Paralegal or equivalent in a law firm.
• Proficiency with standard business software (MS Office).
• Experience with project management tools such as Smartsheet or Teams is a plus.
• Excellent communicator with strong organization and multitasking abilities.

Responsibilities

• Supervise the Legal Support Staff and determine team responsibilities and schedules and approve PTO.
• Manage team's workflow and ensure steady throughput, quality, timeliness, and productivity.
• Identify skill gaps and develop training solutions in partnership with the Legal Support Director; mentor direct reports.
• Identify improvements and collaborate with the Director to enhance systems and day-to-day processes.
• Provide input on hiring, performance, and termination for direct reports.

Skills

Communication

Multitasking

Relationship building

Analytical skills

Project management

Education

Bachelor's Degree

Tools

Microsoft Office

Smartsheet

Microsoft Teams

Job description

Who WeAre: Fredrikson is the premier Midwest-based law firm working collaboratively to help businesses achieve their goals regionally, nationally, and globally. Our firm offers highly competitive salaries and comprehensive benefits in a collaborative, hybrid work environment.

Overview: As our practices continue to expand, we are seeking a new full-time Legal Support Manager to join our collaborative and growing group. This role will manage the Legal Administrative Assistants, Executive Legal Administrative Assistants, Case Assistants, Paralegals, Practice Assistants and Office Assistants ("Legal Support Staff") for a number of practice groups.

Essential Duties and Responsibilities:

• Supervise the Legal Support Staff and determine team responsibilities and schedules and approve PTO.
• Manage team's workflow (via ticketing system, as applicable), focusing on maintaining steady workflow, resource allocation, quality, timeliness and productivity.
• Identify skill gaps and recommend and develop training solutions in partnership with the Legal Support Director. Plus, mentor direct reports in both technical skill and professional development.
• Identify needed improvements, make adjustments, and recommend enhancements in systems and day-to-day department support processes, in partnership with the Legal Support Director.
• Provide primary input on hiring, performance, and termination for direct reports.

Our Ideal Candidates Will Have: A Bachelor's Degree and 5+ years experience as an LAA, Paralegal or equivalent in a law firm. Expertise in standard business software applications such as Microsoft Office, including Word, Excel and PowerPoint required; experience with project management tools (Smartsheet, Microsoft Teams) a plus. Our ideal candidate will be an excellent communicator, skilled multi-tasker, and able to maintain a strong service orientation in a fast-paced environment. Requires ability to build relationships at all levels of the organization. Strong analytical, project management, prioritization and organization skills is expected.

Benefits: Our comprehensive benefits options include medical, dental, vision, basic and supplemental life insurance, short and long-term disability, employee resource benefits (inclusive of counseling, coaching, and caregiving guidance), paid-parental leave, parenting classes, pre-tax parking and transportation options, and much more! Our retirement plan includes financial planning, Social Security/Medicare planning, 401k/Roth investment options, and a firm-paid profit-sharing contribution. Benefits are subject to eligibility requirements and other terms and conditions.

The salary range for this position varies by geographic market. In Minneapolis, the estimated starting annual pay range is $80,000 - $95,000/year. The compensation offered will be dependent on the candidate's experience, skills, education, professional background, overall qualifications, and geographic market location.

About Fredrikson: Fredrikson & Byron is a leading Midwest law firm working collaboratively to help businesses achieve their goals regionally, nationally and globally. With a reputation as the firm "where law and business meet," our attorneys bring business acumen and entrepreneurial thinking to work with clients and operate as business advisors and strategic partners as well as legal counselors. To best serve our clients, we provide innovative solutions to legal needs while reflecting inclusion and diversity as core values. We offer highly competitive salaries and comprehensive benefits in a collaborative work environment. The firm's 425 attorneys serve clients from offices in Minnesota, Iowa, North Dakota, Wisconsin, Mexico and China. Learn more at fredlaw.com or LinkedIn.

Fredrikson is an equal employment opportunity employer. All qualified applicants are encouraged to apply. Fredrikson does not discriminate in its recruiting, hiring or employment practices on the basis of race, color, religion, creed, age, sex, pregnancy, childbirth, or related medical conditions, national origin, ancestry, marital status, familial status, disability, sexual orientation, gender identity or expression, military or veteran status, genetic information, status with regard to public assistance, and any other characteristics protected by applicable local, state, and/or federal laws.