Legal Secretary, Workers’ Compensation

Masis Staffing Solutions; Philadelphia (Philadelphia County); On-site; USD 40,000 - 56,000; Full time

Job summary

Masis Staffing Solutions is seeking a Legal Secretary specializing in Workers’ Compensation in the Philadelphia area. The role supports an attorney team by handling client communications, dictation, filing, and case management tasks using WCAIS and MS Office.

You will open and organize client files, prepare and file legal documents, track deadlines with a checklist system, and serve as a liaison between clients, attorneys, and medical providers. One year WC experience preferred.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Experience with WCAIS is preferred.
• Dictation transcription experience is beneficial.

Responsibilities

• Communicate with clients, court counsel, adjusters, and providers for case management.
• Answer client calls, address questions, and provide case status updates.
• Prepare and electronically file legal documents.
• Retrieve documents from WCAIS and file briefs; upload correspondence.
• Open mail, update case notes, and manage the checklist in the case management system.
• Maintain deadlines using the checklist system; liaise between attorneys, clients, and other parties.

Skills

Multi-tasking

Prioritization

Organizational skills

Written and verbal communication

Attention to detail

Education

Bachelor’s degree

Tools

Microsoft Office

WCAIS

Job description

Job Title: Legal Secretary, Workers’ Compensation

Reports to: Attorney Team Leader, HR Manager

FLSA Status: Non-Exempt

Responsibilities

• Communicate with clients, court counsel, adjusters, medical providers, nurse case managers and others for case management.
• Answer all client phone calls and address all questions and concerns while keeping clients informed of the progress of their case and obtaining status updates.
• Complete all dictation transcriptions from team attorney.
• Prepare and electronically file legal documents.
• Obtain documents from the Bureau of Workers’ Compensation, format and file briefs, and upload correspondence through the Workers’ Compensation Automation and Integration System (WCAIS).
• File and answer petitions in WCAIS.
• Open and enter mail into the case notes, generate all necessary response letters, and manage the checklist within our case management system.
• Answer attorney's direct phone lines and monitor emails; serve as liaison between attorney, clients, and other parties.
• Maintain deadlines appropriately with the use of a checklist system within our case management system.

Other Responsibilities

• Take new client intakes (after 90 days on the job).
• Process all attorney dictation and action items stemming from the dictation.
• Schedule client appointments and/or telephone conferences
• Maintain client files in case management system, updating information, as necessary.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision.
• Sound business acumen regarding administrative and clerical procedures and systems such as Microsoft Office.
• Highly organized with the ability to juggle multiple deadlines.
• Strong written and verbal communication skills coupled with attention to detail.

Qualifications

• Bachelor’s degree (B.A.) from four-year College or University and/or equivalent work experience
• Experience with WCAIS
• Dictation transcription experience
• At least one year of Workers' Compensation experience is preferred.
• Case management system experience is not required but highly preferred.