Legal Records Lead

Miller Johnson; Grand Rapids (MI); Presencial; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision coverage

Life and disability insurance

401(k) retirement plan

Paid time off and parental leave

Descripción de la vacante

Miller Johnson is seeking a Legal Records Lead to oversee the lifecycle of firm records, ensuring accuracy, accessibility, and integrity. You will partner with legal staff and operations to implement procedures, manage audits, and drive retention and destruction activities.

You will lead training, coordinate inventories, and support a service-oriented records management process across locations, with travel as needed.

Formación

• High School Diploma or GED required.
• 5+ years of records management or related experience, preferably in a law firm or professional services.
• Experience with FileTrail or similar records management software preferred.
• Experience with iManage/NetDocuments/SharePoint or similar platforms preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and Adobe Acrobat.

Responsabilidades

• Partner with the Director of Risk & Operations to develop, document, refine, and maintain records procedures and workflows.
• Coordinate records retrieval, storage, retention, and destruction activities.
• Run and analyze reports from records management systems.
• Maintain accurate records inventories and tracking systems.
• Review records for organization, accuracy, classification, indexing, retention, and compliance.

Conocimientos

Records management

Analytical thinking

Communication

Project coordination

Educación

High School Diploma or GED

Herramientas

FileTrail

iManage

NetDocuments

SharePoint

Microsoft Outlook

Descripción del empleo

In this role you will be responsible for overseeing the lifecycle of firm records, including inventory control, records analysis, retention, destruction, and daily records administration. This role is critical to maintaining an organized, efficient, and reliable records management function by combining records management expertise, analytical skills, and cross-functional collaboration to ensure the accuracy, accessibility, and integrity of firm records.

Why Miller Johnson

What sets Miller Johnson apart is not just the work we do, but how we do it. Here, you will find meaningful work, strong collaboration, and a supportive culture where your contributions are valued, your growth is encouraged, and authenticity matters. Guided by integrity and candor, grit, a down-to-earth approach, commitment to excellence, and commitment to impact, we foster an environment where attorneys can grow thriving practices, deepen client relationships, contribute meaningfully to the firm's future, and build fulfilling careers.

What You'll Do

As a Legal Records Lead, you will:

• Partner with the Director of Risk & Operations to develop, document, refine, and maintain records procedures, workflows and recommend process improvements while maintaining compliance and records standards.
• Perform and coordinate records retrieval, storage, tracking, retention, and destruction activities.
• Run and analyze reports from FileTrail and other records management systems.
• Maintain accurate records inventories and tracking systems to support efficient records management and retrieval.
• Review records for organization, accuracy, classification, indexing, retention, and compliance issues, and coordinate appropriate resolution.
• Partner with attorneys, legal administrative assistants, paralegals, and administrative staff to resolve records-related matters and support records integrity.
• Maintain quality control procedures for physical and electronic records including identifying records eligible for destruction, digitization, retention, or transfer.
• Lead records audits, inventories, retention reviews, and related records management initiatives.
• Provide day-to-day coaching, training, and support to Records Coordinators coordinating work assignments and establishing priorities.
• Promote and maintain a consistent, service-oriented records management process with established procedures across all locations.
• Travel to Miller Johnson Offices as needed (approximately 25%)

What You Bring

The successful candidate will bring strong organizational skills, a customer service attitude, a genuine interest in being a problem solver, creating systems and process improvements throughout the Records Department.

Qualifications include:

• High School Diploma or GED required
• 5+ years of records management, records operations, information governance support, or related experience, preferably in a law firm or professional services environment.
• Experience with FileTrail or similar records management software preferred
• Experience with iManage, NetDocuments, SharePoint, or similar document management platforms, preferred
• Proficiency with Microsoft Outlook, Word, Excel, Teams, and Adobe Acrobat
• Familiarity with records management databases and inventory tracking systems.
• Communicates openly and professionally with attorneys, team members, and external stakeholders. Handles confidential information with discretion and exercises sound judgment.
• Maintains composure and effectiveness in a fast-paced, deadline-driven environment.
• Experience creating and analyzing reports, coordinating records inventories, retention activities, audits, or other records management initiatives.
• Highly detail-oriented with the initiative to independently identify opportunities for improvement and drive projects to completion.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and customer service skills.

We are committed to fostering an exceptional work experience that includes a healthy work-life balance and an inclusive culture that values uniquely talented team members. We are proud to offer flexible scheduling, paid time off, and annual performance reviews. Our benefit package includes medical, dental, vision, life insurance, short- and long-term disability insurance, paid parental leave, tuition reimbursement, adoption assistance, and a 401(k)-retirement plan.

Miller Johnson is proud to be an Equal Opportunity Employer.