Legal Operations Professional

Jobtailor; Illinois; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in the United States is seeking a Legal Operations Analyst to support the legal department with financial analysis, vendor management, and data-driven decision making. You will manage e-billing, matter management, and knowledge systems, and synthesize spend trends into actionable insights.

The role requires a bachelor's degree, 1+ years in legal operations or related services, strong Excel skills, and the ability to build pricing analyses.

Qualifications

• Bachelor's degree required.
• 1+ years experience in legal operations, legal support, knowledge management, or related professional services.
• Experience collecting, organizing, and analyzing data to support operational reporting and decision-making.
• 1+ years of experience with financial analysis, including building financial models, analyzing fee structures, and preparing pricing reviews or cost assessments.
• Excellent organizational skills.
• Excellent written and oral communication skills.
• Strong financial modeling and analytical skills.
• Ability to evaluate alternative fee arrangements, discount structures, and cost-benefit analyses.
• Excellent Microsoft Office skills, including Word, Excel, PowerPoint, and SharePoint.
• Advanced Excel proficiency for financial modeling and data analysis.
• Must live within commuting distance of a Humana office in Louisville, KY; Washington, DC; or Chicago, IL.
• Occasional in-office attendance required.

Responsibilities

• Administer and maintain legal technology platforms such as e-billing, matter management, and knowledge management systems
• Coordinate vendor management, including tracking outside counsel performance, processing invoices, and maintaining vendor records
• Prepare reports, dashboards, and presentations on law department metrics, spend trends, and benchmarking data
• Conduct financial analysis of law department spend data
• Review and evaluate law firm and legal service provider pricing structures
• Create financial models to analyze alternative fee arrangements, prompt pay discounts, volume discounts, and other fee structures
• Identify cost savings and optimize outside counsel spend
• Support law firm and legal service provider pricing reviews, including rate benchmarking, fee arrangement comparisons, and value assessments
• Inform negotiation strategies and leadership decision-making
• Perform work guided by precedent, documented procedures, regulations, and professional standards, with some interpretation

Skills

Legal Operations Experience

Financial Analysis

Vendor Management

Data Analysis

Financial Modeling

Organizational Skills

Written Communication

Oral Communication

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

SharePoint

Job description

• Administer and maintain legal technology platforms such as e-billing, matter management, and knowledge management systems
• Coordinate vendor management, including tracking outside counsel performance, processing invoices, and maintaining vendor records
• Prepare reports, dashboards, and presentations on law department metrics, spend trends, and benchmarking data
• Conduct financial analysis of law department spend data
• Review and evaluate law firm and legal service provider pricing structures
• Create financial models to analyze alternative fee arrangements, prompt pay discounts, volume discounts, and other fee structures
• Identify cost savings and optimize outside counsel spend
• Support law firm and legal service provider pricing reviews, including rate benchmarking, fee arrangement comparisons, and value assessments
• Inform negotiation strategies and leadership decision-making
• Perform work guided by precedent, documented procedures, regulations, and professional standards, with some interpretation

Requirements

• Bachelor's degree
• 1+ years experience working in legal operations, legal support, knowledge management, or a related professional services environment
• Experience collecting, organizing, and analyzing data to support operational reporting and decision-making
• 1+ years of experience with financial analysis, including building financial models, analyzing fee structures, and preparing pricing reviews or cost assessments
• Excellent organizational skills
• Excellent written and oral communication skills
• Strong financial modeling and analytical skills
• Ability to evaluate alternative fee arrangements, discount structures, and cost-benefit analyses
• Excellent Microsoft Office skills, including Word, Excel, PowerPoint, and SharePoint
• Advanced Excel proficiency for financial modeling and data analysis
• Must live within commuting distance of a Humana office in Louisville, KY; Washington, DC; or Chicago, IL
• Occasional in-office attendance required

Core Competencies

Demonstrates expertise in legal operations and financial analysis, with a strong focus on vendor management, cost optimization, and data-driven decision-making. Proficient in financial modeling and reporting, utilizing advanced Excel skills to support law department metrics and pricing evaluations.

Highest-signal resume keywords

• Legal Operations Experience
• Financial Analysis
• Financial Modeling
• Vendor Management
• Data Analysis

Hard Skills

• Financial Modeling
• Data Analysis
• Cost-Benefit Analysis
• Pricing Reviews
• Alternative Fee Arrangements
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• SharePoint
• Organizational Skills

Soft Skills

• Written Communication
• Oral Communication
• Organizational Skills

Industry Keywords

• Legal Operations
• Professional Services
• Vendor Management
• Cost Savings
• Benchmarking

Tools & Technologies

• E-Billing Systems
• Matter Management Systems
• Knowledge Management Systems