Legal Operations Manager - Policy & Risk

Truist Financial Corporation; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated professional to oversee operational risk and compliance within their Legal Department. This role involves developing and managing risk management strategies, drafting policies, and ensuring adherence to compliance standards. With a focus on collaboration and operational excellence, the position requires strong analytical skills and the ability to lead projects effectively. Join a dynamic team where your contributions will drive significant improvements in legal operations and compliance programs, making a real impact in a forward-thinking environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Vacation

Sick Days

Paid Holidays

Life Insurance

Disability Insurance

Qualifications

• Bachelor’s degree or higher required.
• 5+ years of experience in operations, preferably in legal or compliance.
• Strong understanding of operational risk management.

Responsibilities

• Oversee risk management and compliance programs in the Legal Department.
• Draft policies and procedures while collaborating with subject matter experts.
• Lead risk management initiatives and assessments.

Skills

Operational Risk Management

Policy Development

Compliance Programs

Analytical Skills

Communication Skills

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This position will have responsibility for overseeing and managing operational risk and policy and compliance programs within the Legal Department as well as optimizing and enhancing related Legal Department processes. The role provides centralized subject matter expertise and oversight of Legal Department responsibilities related to Legal Department and Enterprise policies, incorporating best practices. Other responsibilities include working with subject matter experts to draft policies and procedures, leading risk-management initiatives and assessments for the Legal Department, and developing governance and compliance programs, including communications and training.

The position also will serve as the primary contact and representative of the Legal Department with respect to enterprise change management, third-party risk management, and various other enterprise risk programs.

*****Role is 4 days office centric - this is NOT a remote opportunity.*****

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Use critical thinking, creativity, and operational excellence to develop, implement, and provide centralized oversight of risk management and compliance programs and initiatives within the Legal Department.
2. Drive strategy for Legal Department policy and procedure development, including by working closely with subject matter experts in the Legal Department and across Truist to draft and enhance Legal Department policies and procedures.
3. Manage Legal Department policy and procedure governance, including policy research and development, acquiring policy approvals, policy communications, and policy training.
4. Serve as primary contact and representative of the Legal Department with respect to enterprise risk management programs, including change and third-party risk management. Build processes to support the effectiveness and efficiency of new or existing enterprise risk initiatives.
5. Support responses to risk, compliance, or audit-related reviews and regulatory exams as needed.
6. Develop strategies and processes to assess operational risks within the Legal Department and assist in overseeing mitigation efforts and management of issues to resolution.
7. Collaborate with Legal Department leaders and stakeholders across the enterprise for holistic understanding of enterprise policy and procedure responsibilities in furtherance of Legal Department risk and compliance program development.
8. Work closely with other Legal Operations teammates on program and process execution, optimizing use of available technology.
9. Stay abreast of industry trends related to risk management and Legal Department operations.
10. Support and lead ad-hoc projects related to legal operations.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree or higher.
2. Strong technical understanding of operational risk management, policy and procedure development, and compliance programs.
3. Understanding of process design and governance.
4. 5 or more years of professional experience in operations at a company, preferably within a legal department or risk or compliance-related function.
5. Able to embrace change.
6. Demonstrated ability to effectively lead work teams and projects.
7. Strong analytical and research skills with attention to detail.
8. Superb verbal and written communication skills, including writing and drafting skills.
9. Ability to work within a large organization and collaborate and partner with cross-functional teams.
10. Ability to interact effectively with people at all organizational levels of the firm and build strong relationships with internal stakeholders.
11. Executive presence and ability to act as primary contact for Chief Legal Officer and Deputy General Counsels on areas of responsibility.
12. Ability to work independently to successfully build and sustain operational programs.
13. Proficient in the use of Microsoft Office Suite.

Preferred Qualifications:
1. JD or prior relevant experience in risk management or compliance.
2. Strong organizational skills.
3. Experience in drafting policies, procedures, and training documents.
4. Experience working in Compliance, Legal, or Risk Departments in a large financial services company.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the LawPay Transparency Nondiscrimination ProvisionE-Verify