Legal Operations Manager

United States Digital Space LLC; New York (NY); Hybrid; USD 96,000 - 128,000; Full time

Benefits offered by this job

Stock equity (RSUs)

Employee stock purchase plan

Career development

Product training

AI tools & training

Onboarding

Mentor program

Inclusive culture

Job summary

Datadog is seeking an experienced Legal Operations Manager to scale, modernize, and automate our global legal team. You’ll partner with stakeholders across the organization to drive end-to-end improvements, including adopting AI-powered tools and workflows.

You will own legal processes, manage technology used by the team (Brightflag, Salesforce, ChatGPT, Claude, Perplexity), and champion new AI capabilities while ensuring compliance and data integrity in a fast-paced, hybrid environment.

Qualifications

• At least 6 years of contract, program, or project management experience in a SaaS or technology company.
• Familiar with program management tools and techniques, breaking down tasks, roadmapping, owners with timelines, and reporting.
• Genuine passion for technology with hands-on experience evaluating or deploying AI/automation tools in a legal/business ops context.
• Able to navigate ambiguity and act as a change agent for new ways of working.
• Excellent communicator, detail-oriented, able to translate technical concepts for non-technical stakeholders.
• High integrity with sound judgment on AI use with sensitive data.

Responsibilities

• Own and continuously improve legal processes end-to-end, partnering with legal and non-legal owners to drive improvements and automation.
• Liaise with technical and cross-functional teams to implement solutions and troubleshoot issues for the legal team.
• Create and manage SOPs and collaborate on cross-functional projects.

Skills

Contract management

Program management

AI tools

Change management

Communication

Data-driven

Tools

Brightflag

Salesforce

ChatGPT

Claude

Perplexity

Job description

the company is seeking an experienced Legal Operations Manager to join our Legal Operations subgroup. In this role you’ll partner with stakeholders across the organization to scale, modernize, and continue to automate how our global legal team operates including driving the adoption of AI-powered tools and workflows. The Legal team supports the company’s rapid growth by providing a wide range of legal services across a highly dynamic technology company, from driving new business via contracts and compliance efforts, to protecting the company’s intellectual property. the company’s Legal team collaborates with virtually every team across the organization, from engineering to product to marketing.

*At the company, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.*

What You’ll Do:

• Own and continuously improve legal processes end-to-end, partnering with legal and non-legal process owners to drive improvements, optimization, and automation

• Liaise with technical and cross-functional teams to implement solutions, integrate systems, and troubleshoot issues reported by the legal team

• Create and manage SOPs and collaborate with legal and non-legal colleagues on cross-functional projects

• Analyze and use data, including AI-generated insights and dashboards, to drive initiatives, support forecasting and planning, and deliver reporting to legal leadership and other stakeholders

• Manage technology used by the legal team (current tools include Brightflag, Salesforce, ChatGPT, Claude, Perplexity) and become a superuser of new tools

• Champion new systems and emerging AI capabilities

• Support the legal team’s outside counsel operations

• Continuously cross-train across to operate as a flexible member of a shared services model, enabling coverage, resource-sharing, and consistent process standards

Who You Are:

• An experienced legal operations or program manager with at least 6 years of contract, program, or project management experience, ideally within a SaaS or technology company

• Familiar with program management tools and techniques, including breaking down tasks, roadmapping, assigning owners with timelines, and reporting

• Genuinely passionate about technology, with hands‑on experience evaluating or deploying AI and automation tools in a legal or business operations context

• Able to move forward in times of ambiguity and imperfect knowledge, and comfortable acting as a change agent for new ways of working

• An effective communicator and detail‑oriented, able to translate technical or AI‑related concepts for non‑technical legal stakeholders

• Someone with high integrity and strong judgment, including sound judgment about the appropriate and responsible use of AI with sensitive legal and business data

• Comfortable working independently in a fast‑paced environment, managing multiple projects simultaneously while meeting tight deadlines

Benefits and Growth:

• Generous and competitive benefits package

• New hire stock equity (RSUs) and employee stock purchase plan

• Continuous career development and pathing opportunities

• Product training to develop an in‑depth understanding of our product and space

• Access to AI tools and training to support ongoing skill development

• Best in breed onboarding

• Internal mentor and buddy program cross‑departmentally

• Friendly and inclusive workplace culture

*Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with the company.*

#LI-Hybrid

the company offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, the company offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at the company is:

$96,000—$128,000 USD

About the company:

the company is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, the company enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and the company Learning Center.

Equal Opportunity at the company:

the company is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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Privacy and AI Guidelines:

Any information you submit to the company as part of your application will be processed in accordance with the company’sApplicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at the company AI Guidelines.