Recruiting Operations Program Manager (NYC)

Datadog, Inc.; New York (NY); Hybrid; USD 101,000 - 135,000; Full time

Benefits offered by this job

Generous benefits package

RSUs and ESPP

Career development opportunities

Product training

Onboarding and mentoring

Inclusive workplace culture

Job summary

Datadog is seeking a Program Manager, Recruiting Operations to own the sourcing tech stack, drive adoption of the CRM and LinkedIn Recruiter, and ensure clean data flows into Greenhouse. You will become the expert on these tools, evaluate workflows, and identify opportunities to maximize capability across the team.

Hybrid role based in New York, focusing on end-to-end sourcing workflow optimization, reporting, and collaboration with the Recruiting Operations team to scale our talent acquisition

Qualifications

• Hands-on with sourcing tools and recruiting CRMs, and able to configure them.
• Experience designing usable sourcing workflows for sourcers and recruiters.
• Proven track record driving tool adoption and utilization.
• Ability to audit platforms and justify feature enablement.
• Familiar with ATS integrations and data flow between sourcing and hiring.

Responsibilities

• Serve as day-to-day administrator for the CRM and LinkedIn Recruiter.
• Audit feature utilization and optimize workflows from outreach to handoff.
• Design and measure sourcing pipelines and reporting metrics.
• Drive CRM adoption with enablement and practical workflow changes.
• Collaborate with Greenhouse ATS owner on integrations and data flow.
• Develop training and documentation for sourcers and new hires.

Skills

Gem CRM

LinkedIn Recruiter

CRM administration

Sourcing workflow design

Data analytics

Stakeholder training

Problem solving

Tools

Greenhouse ATS

HRIS tools

Job description

Datadog’s Recruiting Operations team is on a mission to scale and optimize the Talent Acquisition organization through operational efficiency, best-in-class tooling and programs. We are looking for a Program Manager, Recruiting Operations to take ownership of our sourcing tech stack and get significantly more value out of both.

This is a delivery-focused engagement with a clear mandate. Our sourcers and recruiters use our CRM as their candidate relationship management system and LinkedIn Recruiter as a major sourcing channel, and we believe we can get more of these platforms. You will become the expert on these two tools, evaluate the sourcing workflows that run through them, drive real adoption of the CRM across the team, and tell us honestly where we are leaving capability on the table. You will also work with the owner of our ATS to make sure data flows cleanly from sourcing into the hiring pipeline.

At Datadog, we place value in our office culture — the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do

• Serve as the day-to-day administrator and point of contact for the CRM and LinkedIn Recruiter — configuration, user management, seat and license allocation, permissions, and troubleshooting
• Run a full feature utilization audit of both platforms: what we have access to, what we actually use, and what we should be using but aren’t
• Review, redesign and optimize sourcing workflows end to end — prospect identification, outreach sequencing, pipeline nurture, and handoff into Greenhouse
• Drive CRM adoption across sourcers and recruiters through enablement, workflow design that makes the CRM the path of least resistance, and measurement of usage against defined targets
• Build and optimize outreach templates, sequences, and nurture campaigns in partnership with the Employer Brand Marketing team, and establish what good looks like based on response and conversion data
• Partner with the Greenhouse owner in Recruiting Operations on the CRM–ATS integration, including field mapping, duplicate handling, and validating that prospect and candidate data flows correctly
• Establish reporting on sourcing funnel performance, outreach effectiveness, talent pool health, and license utilization, and use it to prioritize your own work
• Run user research and feedback sessions with sourcers/recruiters to understand where the tools create friction, and validate solutions before rollout
• Develop documentation, playbooks, and training so sourcers can work effectively in both platforms and new hires can ramp quickly
• Manage the working relationship with sourcing tool account teams, bringing back roadmap insight and feature recommendations
• Stay informed on sourcing technology trends and make recommendations on how Datadog’s sourcing stack should evolve

Who You Are

• Hands-on with sourcing tools — a recruiting CRM (Gem strongly preferred) and LinkedIn Recruiter — and able to configure and administer them yourself rather than only specifying changes
• Deeply familiar with how sourcing actually works day to day, ideally from having sourced yourself, so you can design workflows sourcers will genuinely use
• Experienced at driving tool adoption, with concrete examples of moving a team from low to high usage of a platform
• Comfortable auditing a platform against its full feature set and making a clear case for what to turn on, what to ignore, and why
• Familiar with how a sourcing CRM integrates with an ATS, including field mapping and duplicate management
• Analytically savvy — fluent in sourcing funnel metrics, outreach response and conversion rates, and license utilization, and able to use them to prioritize
• A strong enabler and communicator, able to train and influence a team of sourcers and recruiters without formal authority over them
• Able to scope tightly and ship within a fixed timeline, making pragmatic tradeoffs between the ideal fix and the achievable one
• A strong documenter, since your work needs to outlast your engagement
• Comfortable working with a globally distributed team and collaborating with technical and non-technical stakeholders
• Self-directed, able to ramp quickly and operate with limited oversight

Engagement Details

• Ownership of the broader recruiting tech stack roadmap, and vendor contract decisions sits with the Recruiting Operations Manager; this role delivers improvements within that framework
• Hybrid, based in our New York office

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous career development opportunities
• Product training to develop understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$101,000—$135,000 USD

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About Datadog

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

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Equal Opportunity at Datadog

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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