Legal Operations & Innovation

Clay; New York (NY); On-site; USD 120,000 - 190,000; Full time

Job summary

Clay is scaling rapidly and seeking a seasoned Legal Operations professional to build scalable systems, workflows, and partnerships across the company. You’ll own the intake process, manage external partners, and drive adoption of our legal tech stack while leveraging AI to automate workflows.

You’ll collaborate with Sales, Customer Success, Support, and Finance to align processes with business needs, empower GTM teams, and shape how legal scales with growth.

Qualifications

• 5+ years in legal operations, program management, or a similar operations role that built processes and kept cross-functional teams moving.
• Experience with legal tech tools like Ironclad and Docusign, and evaluating new tools.
• Ability to turn ambiguous operational problems into clear requirements and scalable solutions.
• Strong analytical and problem-solving abilities and comfort in a fast-paced growth environment.
• Deep familiarity using AI to automate workflows and increase leverage.

Responsibilities

• Own the legal intake and workflow system; build a scalable system for managing legal requests across the company.
• Partner cross-functionally with Sales, Customer Success, Support, and Finance to align processes with how the business operates.
• Manage external partners including outside counsel, BPOs, and vendors for quality and efficiency.
• Own the legal tech stack (e.g., Ironclad, Docusign); drive adoption, integrations, and continuous improvement.
• Collaborate with Enablement to train GTM teams and maintain accessible Legal knowledge spaces.

Skills

Legal ops

Program management

Cross-functional

AI in workflow

Analytical thinking

Tools

Ironclad

Docusign

Job description

About Clay

AI is unleashing the biggest wave of company creation in history. Clay's mission is to be the engine those companies use to grow to their full potential.

Clay predicts the next best action for your business and then helps you take it. We started by aggregating the best data for B2B companies. Then, we built the infrastructure to run any personalized campaign on top of it, including emails, ads, landing pages, and workflows that make reps more productive. Now, we're building agents that can help grow your company for you. We're already helping thousands of customers — including Anthropic, OpenAI, Google, and Visa — go to market with unique data, signals, and AI research.

In 2026, we raised a $115M Series D at $7.1B Valuation led by Wellington — and are on track to cross $200M in revenue this quarter. We also launched a $1M Scholarship fund for GTME Education.

Some things to know about us:

• Our community includes 17,000+ customers, 200+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
• Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
• All employees can work with world-class coaches who specialize in creativity, management, and more.
• Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.
• Read about us in the NYT, Forbes, First Round Review, and more.

Hear from our employees directly on our Glassdoor page!

Legal Operations @ Clay

Clay is scaling fast - more customers, more products, more complexity. As we grow, Legal needs to evolve from reactive support into a strategic function that enables speed across the business. We're hiring our first Legal Operations Claymate to build the systems, processes, and infrastructure that will power Legal today and shape how the function scales long term. This is a builder role - you'll be creating from legal systems scratch more often than inheriting them.

What You'll Do

• Own the legal intake and workflow system - Build a scalable system for managing legal requests across the company. Ensure intake, routing, prioritization, and tracking are seamless and visible.
• Partner cross-functionally - Work closely with Sales, Customer Success, Support, and Finance to ensure legal processes align with how the business operates.
• Manage external partners - Own relationships with outside counsel, BPOs, and vendors to ensure quality and efficiency.
• Own the legal tech stack - Manage tools like Ironclad (CLM), Docusign, etc. Facilitate consistent adoption, clean integrations, and continuous improvement. Leverage AI to automate workflows and reduce manual work.
• Partner with Enablement - Help ensure that the GTM teams are trained on how to effectively engage with the legal process. Own and maintain Legal knowledge spaces by keeping hubs organized and ensuring information is current and easy to find.

What You’ll Bring

• 5+ years in legal operations, program management, a paralegal with in-house experience, or an operations role where you built processes and kept cross-functional teams moving.
• Experience with legal tech (Ironclad, Docusign, e-signature, intake/matter management) and comfort evaluating new tools.
• Ability to turn ambiguous operational problems into clear requirements and scalable solutions.
• Sharp analytical and problem-solving abilities. You know when to dig deeper and when to move forward with imperfect information.
• Comfort in a fast-paced, high-growth environment where priorities can shift quickly.
• Deep familiarity using AI as part of your day-to-day workflow to automate processes and increase leverage.