Legal Operations Analyst

Asana; Chicago (IL); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Asana is seeking a Legal Operations Analyst in Chicago to co-create and drive projects that elevate the Legal & Stock Team's effectiveness. The role partners across Finance, Sales, and Enterprise Technology to optimize legal technology and workflows, with an office-centric hybrid schedule.

Key responsibilities include administering contracts, automating processes, managing e-billing, and delivering actionable analytics.

Qualifications

• Experience in legal operations, engineering, or legal tech administration.
• Familiarity with contract management or e-billing systems.
• Ability to map processes and build no-code/low-code workflows.

Responsibilities

• Administer contracts in the management system (Ironclad) and manage signature routing per global policy.
• Design, build, and deploy automated workflows and self-service tools to streamline operations.
• Administer e-billing platform (Brightflag), managing matters and invoice processing in partnership with Finance.
• Develop analytics, reports, and dashboards on department KPIs and cycle times.
• Collaborate with cross-functional stakeholders and lead legal operations requests and troubleshooting.
• Create legal enablement materials—training sessions, playbooks, FAQs—to drive tool adoption.
• Evaluate and pilot AI tools and emerge technology solutions to drive productivity.

Skills

AI tools curiosity

Legal operations

No-code/low-code workflows

Process mapping

Analytical skills

Communication

Work management tools

Tools

Ironclad

Brightflag

Salesforce

DocuSign

Job description

The Legal team at the company works collaboratively across functions to achieve our ambitious mission of fostering effortless teamwork for everyone. We are a tightly-knit and cooperative group committed to supporting teams throughout the organization, ensuring they have the necessary resources for success while protecting the company's core values and interests. As a Legal Operations Analyst, you will co-create and drive projects, processes, and enablement to elevate the effectiveness of the Legal & Stock Team while partnering cross-functionally to optimize legal technology and workflows.

This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Administer contracts within the management system (Ironclad) and oversee signature routing in compliance with our global signature policy, ensuring metadata integrity and repository upkeep.
• Design, build, and deploy automated workflows and self-service tools to streamline operations, eliminate administrative bottlenecks, and accelerate turnaround times.
• Administer the e-billing platform (Brightflag), managing matters, rate reviews, outside counsel onboarding, and invoice processing in partnership with Finance on purchase orders and accruals.
• Develop and deliver actionable analytics, reports, and dashboards on department KPIs, cycle times, and resource utilization to inform strategic improvements.
• Partner with cross-functional stakeholders (e.g., Finance, Sales, Enterprise Technology) and serve as a reliable lead for legal operations requests, bug fixes, and general troubleshooting.
• Design and facilitate legal enablement programs and documentation—including training sessions, playbooks, and FAQs—to drive adoption of legal tools and policies.
• Evaluate and pilot AI tools and emerging technology solutions to drive productivity, automate routine tasks, and support data-informed decision-making.

About you

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• Proven experience in legal operations, legal engineering, or legal technology administration, preferably within a high-growth technology environment.
• Deep familiarity with legal operations tools (such as Ironclad, Brightflag, Salesforce, and DocuSign), along with hands-on practice mapping business processes or building workflows in no-code/low-code tools.
• Strong proficiency with modern work management tools (e.g., the company) to structure complex deliverables, organize project timelines, and automate cross-functional handoffs.
• Strong analytical and problem-solving skills, with comfort gathering, synthesizing, and communicating quantitative data into practical business insights.
• Clear, empathetic, and adaptable communication skills, with an ability to translate complex processes for varied stakeholders and thrive across shifting priorities.

At the company, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply