Legal Operations Analyst Chicago

Asana; Chicago (IL); Hybrid; USD 125,000 - 142,000; Full time

Benefits offered by this job

Mental health benefits

Career coaching

Family building benefits

Retirement plans

Culinary options

Job summary

Asana, Inc. in Chicago is seeking a Legal Operations Analyst to optimize legal technology and workflows within a hybrid office setup. The role collaborates across Finance, Sales, and Enterprise Technology to streamline processes and drive data-driven decisions.

The team administers contracts (Ironclad), manages e-billing (Brightflag), and builds analytics dashboards to monitor KPIs and cycle times. A base salary range is provided with potential equity and broad benefits.

Qualifications

• Experience in legal operations, engineering, or legal technology administration.
• Familiarity with Ironclad, Brightflag, Salesforce, and DocuSign.
• Ability to map business processes or build no-code/low-code workflows.
• Strong proficiency with work management tools to structure deliverables and automate handoffs.
• Strong analytical and data-driven decision making.

Responsibilities

• Administer contracts in Ironclad and oversee signature routing per policy.
• Design, build, and deploy automated workflows and self-service tools.
• Administer the Brightflag e-billing platform with matters and invoices.
• Develop analytics, reports, and dashboards on KPIs and resource use.
• Partner with cross-functional stakeholders and lead legal ops requests and troubleshooting.
• Design and facilitate legal enablement programs and training materials.
• Evaluate and pilot AI tools to drive productivity and decision-making.

Skills

AI tools

Legal operations

No-code/low-code

Data analytics

Cross-functional collaboration

Tools

Ironclad

Brightflag

Salesforce

DocuSign

Asana

Job description

The Legal team at Asana works collaboratively across functions to achieve our ambitious mission of fostering effortless teamwork for everyone. We are a tightly-knit and cooperative group committed to supporting teams throughout the organization, ensuring they have the necessary resources for success while protecting Asana's core values and interests. As a Legal Operations Analyst, you will co-create and drive projects, processes, and enablement to elevate the effectiveness of the Legal & Stock Team while partnering cross-functionally to optimize legal technology and workflows.

This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewi ng for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Administer contracts within the management system (Ironclad) and oversee signature routing in compliance with our global signature policy, ensuring metadata integrity and repository upkeep.

• Design, build, and deploy automated workflows and self-service tools to streamline operations, eliminate administrative bottlenecks, and accelerate turnaround times.

• Administer the e-billing platform (Brightflag), managing matters, rate reviews, outside counsel onboarding, and invoice processing in partnership with Finance on purchase orders and accruals.

• Develop and deliver actionable analytics, reports, and dashboards on department KPIs, cycle times, and resource utilization to inform strategic improvements.

• Partner with cross-functional stakeholders (e.g., Finance, Sales, Enterprise Technology) and serve as a reliable lead for legal operations requests, bug fixes, and general troubleshooting.

• Design and facilitate legal enablement programs and documentation—including training sessions, playbooks, and FAQs—to drive adoption of legal tools and policies.

• Evaluate and pilot AI tools and emerging technology solutions to drive productivity, automate routine tasks, and support data-informed decision-making.

About you

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

• Proven experience in legal operations, legal engineering, or legal technology administration, preferably within a high-growth technology environment.

• Deep familiarity with legal operations tools (such as Ironclad, Brightflag, Salesforce, and DocuSign), along with hands-on practice mapping business processes or building workflows in no-code/low-code tools.

• Strong proficiency with modern work management tools (e.g., Asana) to structure complex deliverables, organize project timelines, and automate cross-functional handoffs.

• Strong analytical and problem-solving skills, with comfort gathering, synthesizing, and communicating quantitative data into practical business insights.

• Clear, empathetic, and adaptable communication skills, with an ability to translate complex processes for varied stakeholders and thrive across shifting priorities.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $125,000 - $142,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits

• Career coaching & support

• Inclusive family building benefits

• Long-term savings or retirement plans

• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

#LI-Hybrid

About us

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.