Legal Intake Specialist

Adams & Martin Group; Minneapolis (MN); On-site; USD 42,000 - 66,000; Full time

Job summary

Adams & Martin Group in Downtown Minneapolis is seeking a Legal Intake Specialist to join a busy law firm. This fully onsite role focuses on welcoming prospective clients, gathering case information, and routing inquiries to the attorneys.

You will schedule consultations, maintain accurate records in case management systems, perform conflict checks, and support onboarding while upholding confidentiality and excellent client service.

Qualifications

• 6 months+ of relevant experience in a law firm or professional services.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to handle sensitive information with discretion.
• Bachelor's Degree strongly preferred.

Responsibilities

• Serve as the first point of contact for prospective clients.
• Conduct client intake interviews and gather case information.
• Screen and route inquiries to appropriate attorneys.
• Schedule consultations and manage follow-up communications.
• Enter and maintain accurate client records in case management systems.
• Collect and organize intake documents and supporting materials.
• Perform conflict checks and assist with new client onboarding.
• Maintain confidentiality and provide excellent client service.
• Track intake status and ensure timely follow-up on leads.
• Collaborate with attorneys and staff to facilitate case intake and engagement.

Skills

Verbal communication

Written communication

Organizational skills

MS Office proficiency

Discretion with confidential info

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Adams & Martin Group is seeking a Legal Intake Specialist to join a busy law firm in Downtown Minneapolis. This is a direct hire opportunity with a fully onsite work model.

Responsibilities:

• Serve as the first point of contact for prospective clients.
• Conduct client intake interviews and gather case information.
• Screen and route inquiries to appropriate attorneys.
• Schedule consultations and manage follow-up communications.
• Enter and maintain accurate client records in case management systems.
• Collect and organize intake documents and supporting materials.
• Perform conflict checks and assist with new client onboarding.
• Maintain confidentiality and provide excellent client service.
• Track intake status and ensure timely follow-up on leads.
• Collaborate with attorneys and staff to facilitate case intake and engagement.

Qualifications:

• 6 months+ of relevant experience, ideally in a law firm.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to handle sensitive information with discretion.
• Bachelor's Degree strongly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.