Legal Intake Sales Specialist – High-Impact & Bonuses

Law Office of Bryan Fagan; Richmond (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Sales bonuses

Ongoing training

Business casual dress code

Job summary

The Law Office of Bryan Fagan in Richmond, VA seeks a Sales Representative/Ambassador to be a first contact for prospective clients and guide them through the intake process. You will evaluate and qualify leads, and drive them toward engagement with our legal services.

Responsibilities include high-volume client communications via phone, email and online channels, scheduling attorney appointments for qualified leads, and maintaining exceptional customer service while meeting sales goals.

Qualifications

• HS School diploma or equivalent required; associate or bachelor's degree preferred.
• 2+ years of sales experience in a legal intake specialist role or similar customer-facing sales role.

Responsibilities

• Handle high-volume client communication via phone, email, and online channels.
• Qualify leads and guide prospective clients through the intake process.
• Schedule appointments with attorneys for qualified leads.
• Maintain professional customer service and strong communication with internal teams.
• Utilize MS Office/Google Suite and HubSpot CRM to track leads and outcomes.

Skills

Customer service

Sales experience

Communication skills

Lead qualification

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

MS Office

Google Suite

HubSpot CRM

Job description

The Law Office of Bryan Fagan in Richmond, VA seeks a Sales Representative/Ambassador to be a first contact for prospective clients and guide them through the intake process. You will evaluate and qualify leads, and drive them toward engagement with our legal services.

Responsibilities include high-volume client communications via phone, email and online channels, scheduling attorney appointments for qualified leads, and maintaining exceptional customer service while meeting sales goals.