Legal Front Desk & Client Intake Specialist

Burnett Specialists Staffing | Recruiting; Houston (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Burnett Specialists Staffing | Recruiting in Houston, TX seeks a Legal Admin/Receptionist to manage front desk and assist with client intake. Ideal candidates have experience in a law firm environment, probate a plus, or intake in professional settings.

You will greet clients, handle phones, schedule consultations, maintain reception areas, and enter data into case management systems, while handling sensitive information with discretion and professionalism.

Qualifications

• 1+ years of experience in a client intake role within any professional industry (medical, finance, insurance, etc.).
• Strong interpersonal skills with a client-service mindset.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail and follow-through.
• Proficiency in Microsoft Office Suite (Word, Outlook) and familiarity with legal case management software a plus.
• Ability to handle sensitive information with discretion and professionalism.

Responsibilities

• Greet and assist clients and visitors in a courteous and professional manner.
• Manage a multi-line phone system, directing calls and taking detailed messages.
• Perform initial client intake over the phone and in-person, gathering essential information accurately and sensitively.
• Schedule consultations and appointments for attorneys and legal staff.
• Maintain the reception area, conference rooms, and common areas to ensure a welcoming environment.
• Handle incoming and outgoing mail, deliveries, and courier services.
• Enter client data into case management and intake systems with precision and confidentiality.
• Support administrative tasks such as filing, scanning, and preparing documents as needed.
• Collaborate closely with attorneys and paralegals to ensure smooth client onboarding.

Skills

Client intake

Communication skills

Attention to detail

Microsoft Office

Discretion

Tools

Microsoft Office Suite

Legal case management software

Job description

Burnett Specialists Staffing | Recruiting in Houston, TX seeks a Legal Admin/Receptionist to manage front desk and assist with client intake. Ideal candidates have experience in a law firm environment, probate a plus, or intake in professional settings.

You will greet clients, handle phones, schedule consultations, maintain reception areas, and enter data into case management systems, while handling sensitive information with discretion and professionalism.