Legal Documents & Court Filings Specialist

Franklin County Clerk of Courts; Columbus (OH); On-site; USD 34,000 - 52,000; Full time

Job summary

The Franklin County Clerk of Courts is seeking a Customer Service Specialist in Columbus to assist customers with the issuance of legal documents, court filings, and notary details. You will handle in-person and phone inquiries, verify documents, process transactions, and help determine authenticity of documentation.

Responsibilities include approving E-File submissions, entering data accurately, balancing a cash drawer, and directing customers to the right department.

Qualifications

• High school diploma or GED, with six (6) months of clerical experience.
• Any equivalent combination of training and experience.

Responsibilities

• Assist customers (in person or by phone) regarding legal documents, court filings, notary requirements, and verification of documents.
• Approve all E-File documents and verify contents (case numbers, names, headers, codes, fees).
• Enter and interpret data from legal documents and ensure accuracy.
• Balance cash drawer, accept payments, issue receipts, and maintain daily records.
• Direct callers to the appropriate section/department and maintain regular attendance.

Skills

Typing

Record keeping

Data entry

Customer service

Education

High school diploma or GED

Job description

The Franklin County Clerk of Courts is seeking a Customer Service Specialist in Columbus to assist customers with the issuance of legal documents, court filings, and notary details. You will handle in-person and phone inquiries, verify documents, process transactions, and help determine authenticity of documentation.

Responsibilities include approving E-File submissions, entering data accurately, balancing a cash drawer, and directing customers to the right department.