Legal Content Manager, Content Intern and Fellow Program

Illinois Legal Aid Online; United States; Remote; USD 72,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

Flexible spending account

Paid time off

15 holidays

403(b) retirement plan

Remote-friendly policy

Job summary

Illinois Legal Aid Online (ILAO) is seeking a Legal Content Manager to oversee content publication and maintenance while leading the Content Intern and Fellow (CIF) program. This role emphasizes legal accuracy, plain language, and collaboration with product and community teams.

The position is primarily remote with periodic in-person meetings across Illinois, and candidates with experience in law, editorial work, and program management are encouraged to apply.

Qualifications

• Requires a Law degree (J.D.) and Illinois bar admission.
• Minimum of 2 years of relevant legal practice or related legal experience.
• Experience turning complex legal concepts into clear, actionable resources.
• Strong writing and editing skills with attention to detail.
• Strong communication and interpersonal skills.
• Experience teaching writing, public speaking, legal research, journalism, or editorial skills.
• Ability to meet deadlines and adapt to changing priorities.
• Ability to work in a shared content environment with cross-team collaboration.
• Understanding of AI and technology to improve access to justice.

Responsibilities

• Publish and maintain content in designated legal areas following standards and review processes.
• Lead and manage the Content Intern and Fellow (CIF) Program.
• Collaborate with Product and Community Engagement Teams to improve delivery of legal information.
• Monitor legal changes and user feedback to prioritize updates.
• Supervise law students and provide constructive feedback on their work.
• Participate in staff meetings and organizational initiatives.
• Assist with fundraising activities and program evaluation.

Skills

Strong writing

Editing skills

Legal research

Communication skills

Public speaking

Education

J.D. and Illinois bar admission

Tools

Salesforce

Content management systems

Jira

Slack

GSuite

Microsoft Office

Job description

Location: Illinois, United States

The Legal Content Manager, Content Intern and Fellow Program, is part of ILAO’s Content Team. Our Legal Content Managers work independently and as a team to keep the legal information on ILAO's website accurate, relevant to our diverse audiences, and easy to use.

This Legal Content Manager position includes:

• Producing and maintaining legal content within a team-wide content plan,
• Leading our Content Intern and Fellow (CIF) program, which offers paid and sponsored internships for law students and recent graduates, as well as volunteer opportunities coordinated with law schools,
• Staying informed about the legal issues facing lower-income families and communities in Illinois, and
• Contributing to team projects that use technology to improve how people find and use legal information.

The Legal Content Manager, Volunteer Programs, is part of ILAO’s Content Team. Our Legal Content Managers work independently and as a team to keep the legal information on ILAO's website accurate, relevant to our diverse audiences, and easy to use.

Illinois Legal Aid Online (ILAO) is committed to attracting and retaining a diverse staff. Working with great people with a wide variety of lived experiences brings us closer to meeting our vision of a society where all people can get justice. Because our services and products - like the law - are for everyone, we believe in including everyone. We strongly and enthusiastically encourage people of color, individuals who identify within and beyond the LGBTQIA+ spectrum, women, and people with disabilities to apply.

ILAO is primarily remote, with periodic, in-person meetings. We welcome applications from across Illinois.

PRIMARY RESPONSIBILITIES

Content publication and maintenance 55%

• Own and maintain a content portfolio in designated legal areas, exercising independent judgment while collaborating with other editors on shared content, editorial governance, and group projects. Contribute to and follow collective decisions regarding content structure, style, scope, and standards.
• Research, draft, edit, and publish legal information in assigned areas, following ILAO's content standards, style guide, and review processes.
• Complete content projects on schedule, including legal research, drafting, structural editing, plain-language review, proofreading, and publishing.
• Monitor changes in the law, external resources, and feedback from internal and external stakeholders, to determine content impact..
• Collaborate with the Product and Community Engagement Teams to inform the development of effective models, interfaces, and methods for delivering legal information.
• Assist as needed with all aspects of maintaining content in accordance with ILAO’s style guide and review processes.
• With the rest of the Content Team, continuously improve content quality assurance and prioritization processes.
• Use relevant data, including Google Analytics, user feedback, and ILAO dashboards to help prioritize updates in subject areas of responsibility.
• Supervise law students as assigned.
• Serve on at least one designated Illinois Supreme Court Access to Justice Commission’s Forms Subcommittees advising on form design and plain language.

Supervise interns and fellows 35%

• Lead, recruit, and manage the Content Intern and Fellow (CIF) Program in accordance with Content Team priorities and staffing needs.
• Collect, maintain, and report on program data as required by ILAO records retention and program evaluation practices. metrics and standard reports for evaluating the success of our summer intern and fellows program.
• Collaborate with funders and law school partners on creating, filling, and supervising law student opportunities.
• Provide constructive feedback on legal research, drafting, editing, proofreading, and professionalism to law students as appropriate and ensure feedback from other Content Team members is implemented in student work.
• Ensure interns and fellows are supported, acknowledged, appreciated, and feel included in the mission of the organization and legal aid community.
• Support Content Team members in developing, assigning, and supervising law student projects.
• Network and build relationships with others in the legal profession, especially with the Public Interest Law Initiative, law schools, and the legal aid community.

Other activities 10%

• Participate in staff meetings and other organizational meetings.
• Participate in organizational ARDEI activities.
• Participate in fundraising activities, such as making thank you calls, signing letters, working in-person events, reviewing grant proposals, and contributing to grant reports as required.
• Other activities as assigned.

Education/Experience

• Law degree (J.D.) and admission to the Illinois bar required
• Minimum of 2 years of relevant legal practice or related legal experience, such as a judicial clerkship or work in legal aid, government, or a nonprofit legal organization. Illinois experience preferred.
• Experience turning complicated legal concepts into clear, actionable resources
• Strong writing and editing skills, with close attention to detail.
• Strong communication and interpersonal skills
• Experience teaching writing, public speaking, legal research, journalism, or other editorial skills, including law review or moot court board roles, teaching assistantships, and supervisory positions,
• Demonstrated ability to manage assigned work to deadlines, adjust when priorities change, and keep a supervisor informed about workload and progress.
• Ability to work within established standards, processes, and decisions owned by others, including raising concerns through appropriate channels.
• Ability to work in a shared content environment where colleagues across teams may review, revise, or contribute to assigned content, while maintaining clear communication and consistent standards.
• Ability to give and receive constructive feedback, resolve editorial disagreements respectfully, and evaluate proposed changes based on legal accuracy, clarity, and user needs.
• Ability to work effectively with legal content, product, and community engagement colleagues to improve how people find, understand, and use legal information.
• Understanding of how AI and other technologies can improve access to justice and support content creation, review, maintenance, and delivery, with attention to their limitations and the need for human judgment.
• Willingness to learn new tools, test new approaches, and use feedback and results to improve workflows while maintaining legal accuracy and content quality.

Preference given to candidates with

• Experience serving clients or working with courts, legal aid organizations, or community partners in Illinois communities outside Cook County, particularly in Central or Southern Illinois
• Experience as a pro bono volunteer or participant in legal aid clinics
• Experience in criminal law, traffic, family law or general legal aid practice preferred
• Professional proficiency in written and spoken Spanish, including the ability to write, translate, and edit clear, accurate, and natural Spanish. Familiarity with Mexican Spanish preferred.
• Participation in a law journal, moot court, or other collaborative writing and editing projects as a law student or licensed attorney
• Experience using Salesforce or similar constituent-management platforms
• Experience working in web-based content management systems
• Experience with Jira, Slack, GSuite or Microsoft Office

Deadline to Apply: Friday, October 30, 2026

Salary: The salary range for this position is 72,000-80,000, which reflects 2-15 years of legal experience. Bilingual Spanish staff receive an additional stipend.

Benefits: ILAO offers a comprehensive benefits package, including health and dental insurance, life insurance, long-term and short-term disability insurance, health and dependent care flex spending account; 15 paid days off and 15 holidays in the first calendar year of employment; and, 403(b) retirement plan, to which ILAO contributes a required 1% of salary monthly. ILAO has a flexible workplace policy that supports remote work, wellness and work-life balance.

About ILAO

At ILAO, we believe in justice. We believe the law is for everyone. We know, however, that not everyone is equal in the eyes of the legal system. Race and culture, language, education, location, time, disability, and income are enormous barriers to using the law to get justice.

For more than 25 years, Illinois Legal Aid Online (ILAO) has simplified the law so that people can seek justice and resolve their problems, especially those from historically oppressed communities and groups. Through innovation, we make the law understandable and accessible.

We believe that, with the right knowledge and guidance, people can be their own best advocates. We mobilize people with plain-language, 24/7 tools - in three languages - so families can understand and assert their legal rights. ILAO helps people, who are unable to find or afford attorneys, overcome the barriers that keep them from getting justice.

Illinois Legal Aid Online (ILAO) is open to all. Working with and helping people with a wide variety of lived experiences brings us closer to meeting our ideal of a society where all people can get justice. Because our services and products—like the law—are for everyone, we believe in including everyone. We know that justice is scarcest for those who need it most. People with intersectionalities of historically oppressed identities face the greatest barriers to justice. ILAO seeks to break these barriers. ILAO believes that, equipped with the right tools, opportunities, and connections, people can shift the power differentials and use the law to get justice.

Inclusion, equity, and diversity are key in our work to champion opportunities, equality, and justice for those who need it most. As a community and individuals, we honor and respect differences, practice equity, and support the professional development and wellness of our colleagues.

ILAO's free programs provide essential legal services and support 24/7/365 to the people of Illinois, focused on individuals and families from historically oppressed populations and communities who face the greatest barriers to justice.

Salary: The salary range for this position is 72,000-80,000, which reflects 2-15 years of legal experience. Bilingual Spanish staff receive an additional stipend.