Legal Collections Specialist — Accounts & Disputes

Swanson, Martin & Bell, LLP; Chicago (IL); On-site; USD 57,000 - 63,000; Full time

Benefits offered by this job

HDHP with HSA or PPO

Telehealth program

Mail order prescriptions

Maternity care program

Dental insurance

Vision insurance

HSA/FSAs

Short-term disability

Long-term disability

Life insurance

AD&D insurance

Employee Assistance Program

Vacation/PTO

Sick time

401(k)

Transportation benefits

Job summary

Swanson Martin & Bell, LLP in Chicago, IL is seeking a Collections Specialist to support attorneys by managing client account portfolios and ensuring accurate balance reporting. You will review aging, initiate resolution of receivables, and collaborate with Cash Receipts and Billing to resolve disputes while maintaining strong relationships with attorneys and clients.

The role requires at least 2 years of high-volume collections and solid organizational skills; law firm experience is a plus.

Qualifications

• Minimum of 2 years high-volume collections experience required.
• Advanced organizational skills a must.
• Previous law firm experience is a plus!
• Must maintain professionalism in client interactions.

Responsibilities

• Manage an account portfolio and assist reconciliation for collections.
• Review aging of assigned portfolio.
• Initiate review, research, and resolution of receivables.
• Collaborate with Cash Receipts and Billing to resolve unpaid cash and client disputes.
• Maintain relationships with attorneys, billers, and cash receipts.
• Respond to client inquiries related to accounts receivable balances and invoicing.
• Provide management updates on credit issues including bankruptcy and bad debt.
• Provide recommendations on accounts to be sent to collections with narrative summaries.

Skills

High-energy

Perseverance

High-volume collections

Organizational skills

Job description

Swanson Martin & Bell, LLP in Chicago, IL is seeking a Collections Specialist to support attorneys by managing client account portfolios and ensuring accurate balance reporting. You will review aging, initiate resolution of receivables, and collaborate with Cash Receipts and Billing to resolve disputes while maintaining strong relationships with attorneys and clients.

The role requires at least 2 years of high-volume collections and solid organizational skills; law firm experience is a plus.