Legal Case Manager Trainee

Morgan & Morgan, P.A.; Jackson (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

Morgan & Morgan, P.A. in the United States is seeking a Case Manager in Training to support multiple attorneys and case staff on rotation.

As a floater, you will learn the role with a path to a permanent Case Manager position while gaining exposure across our practice areas. Responsibilities include opening files, collecting information from clients, entering data into our case management system, coordinating with coverage teams, and maintaining accurate client communications to ensure seamless

Qualifications

• High school diploma or GED is required; college preferred.
• Ability to communicate effectively with clients.
• Used to adapting in an ever-changing environment and handling multiple priorities.
• Excellent oral communication with an outgoing personality.
• Able to multitask and learn quickly.
• Must thrive in a team environment.
• Reliable and dependable.
• Excellent comprehension and critical-thinking skills.
• Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications.

Responsibilities

• Make initial call to client after signing to obtain relevant information to open their file.
• Accept inbound calls and place outbound calls to clients as needed.
• Request coverage follow up to the coverage team.
• Transfer case to Case Manager’s once file opened.
• Create new files and enter pertinent information into case management software.
• Enter new roles in the system.
• Request police reports.
• Mail HIPAA form to the clients.
• Email client welcome packet to the client or mail if no email on file.
• Document all activity in the system.
• Add all insurance information and police report numbers into the file.
• Request all documents from the client needed for their file.
• Upload necessary documents to the client’s file.]

Skills

Effective communication

Multitasking

Learn quickly

Team player

Reliability

Strong writing

Typing speed 35 WPM

Education

High school diploma or GED

College preferred

Job description

Morgan & Morgan, P.A. in the United States is seeking a Case Manager in Training to support multiple attorneys and case staff on rotation.

As a floater, you will learn the role with a path to a permanent Case Manager position while gaining exposure across our practice areas. Responsibilities include opening files, collecting information from clients, entering data into our case management system, coordinating with coverage teams, and maintaining accurate client communications to ensure seamless