Legal Billing/Collection Coordinator

Randstad USA; Tampa (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Dental insurance

Vision care

AD&D

Life insurance

Short-term disability

401K plan

Job summary

Randstad USA seeks an experienced Collections Coordinator to manage accounts receivable across practice groups. You will work with billing attorneys, billing specialists, and clients to ensure steady cash flow, resolve payment discrepancies, and track overdue receivables with professionalism.

The ideal candidate understands law firm billing cycles, retainer and trust accounts, and maintains positive client relationships while securing timely payments.

Qualifications

• 3+ years of collections or accounts receivable experience, preferably in law firm or professional services.
• Associate degree in Accounting, Finance, Business Administration, or equivalent work experience.

Responsibilities

• Monitor aging AR reports (30/60/90+ days) and implement proactive collection strategies.
• Contact clients via phone, email, and formal correspondence to address overdue balances.
• Reconcile billing disputes, short payments, and unapplied funds per client guidelines.
• Collaborate with billing attorneys to establish payment plans and resolve non-responsive accounts.
• Monitor trust and retainer balances and alert partners when replenishment is required.

Skills

Legal Billing

Billing

Legal

AR Billing

Collections

Education

Associate degree in Accounting, Finance, Business Administration, or equivalent

Job description

Position Overview

We are seeking an experienced, detail-oriented Collections Coordinator to manage and optimize accounts receivable across our practice groups. Working closely with billing attorneys, billing specialists, and clients, you will maintain steady cash flow, resolve payment discrepancies, and track overdue receivables with diplomacy and professionalism.

The ideal candidate understands the nuances of law firm billing cycles (retainers, trust accounts, disbursements) and excels at maintaining positive client relationships while securing timely payments.

Key Responsibilities

• Monitor aging accounts receivable reports (30/60/90+ days) and implement proactive collection strategies.
• Contact corporate clients, individual clients, and third-party payers via telephone, email, and formal correspondence to address overdue balances.
• Reconcile complex billing disputes, short payments, and unapplied funds in compliance with client billing guidelines.
• Partner with billing attorneys to establish payment plans, resolve disputed charges, or determine appropriate next steps for non-responsive accounts.
• Monitor trust and retainer balances, alerting partners when account replenishment is required under client fee agreements.

Reporting & Analysis

• Prepare weekly and monthly aging summaries, DSO (Days Sales Outstanding) metrics, and cash collection forecasts for firm leadership.
• Document all collection efforts, payment promises, and account disputes within the firm’s practice management system.
• Identify high-risk accounts and recommend bad-debt write-offs or third-party collection referrals when internal remedies are exhausted.

Coordination & Compliance

• Collaborate with the Billing Department to ensure invoice accuracy, rate compliance, and prompt delivery of e-billed invoices.
• Comply with state bar rules, ethics guidelines, and professional conduct standards governing client fee collections and trust accounting (IOLTA).
• Assist during annual audits and month-end/year-end accounting close periods.

Qualifications & Requirements

• Experience: 3+ years of collections or accounts receivable experience; prior experience in a law firm or professional services environment is strongly preferred.
• Education: Associate degree in Accounting, Finance, Business Administration, or equivalent work experience.

Compensation & Working Conditions

• salary: $60,000 - $70,000 per year
• shift: First
• work hours: 8 AM - 4 PM
• education: No Degree Required

Skills

• Legal Billing
• Billing
• Legal
• AR Billing
• Collections

Experience

• Experienced
• 3 years

Education

• No Degree Required

Benefits

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

• medical
• prescription
• dental
• vision
• AD&D
• life insurance
• short-term disability
• 401K plan

(all benefits are based on eligibility).

Posting Period

This posting is open for thirty (30) days.

Equal Opportunity Statement

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Company Culture

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

Accommodation Contact

If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].