Legal Billing Appeals Specialist

O'Hagan Meyer; Chicago (IL); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental, & V

401(k) Retirement Plan

Life Insurance (Basic, Voluntary, & AD

Paid Time Off (Vacation, Sick Leave, &

Family Leave (Maternity, Paternity)

Short Term & Long-Term Disability

Training & Development

Free Food & Snacks in Office

Wellness Resources

Commuter Benefits

Job summary

O’Hagan Meyer seeks a detail-oriented Legal Billing Appeals Specialist to manage the firm’s insurance carrier invoice appeal process. You will review reductions, prepare appeals, and track outcomes in a hybrid role in Chicago.

The ideal candidate has experience with law firm billing, electronic platforms, and strong Excel skills, enabling revenue recovery and process improvements. Hybrid schedule after 90 days is required.

Qualifications

• At least two years of experience in law firm billing or billing appeals.
• Experience with electronic billing guidelines and platforms.
• Ability to prepare clear appeal narratives and supporting docs.
• Knowledge of outside counsel billing guidelines and carrier reductions.
• Proficiency in Microsoft Excel, Word, Outlook, and Adobe Acrobat.

Responsibilities

• Review insurance carrier invoice reductions and denials to identify appealability.
• Prepare persuasive appeal narratives and supporting documents for review.
• Submit appeals through electronic platforms within deadlines.
• Monitor appeal deadlines and provide status updates to attorneys and staff.
• Maintain appeal logs and track recovery amounts.
• Obtain supporting documentation and resolve billing issues with attorneys.
• Collaborate with billing and collections to identify trends and improvements.
• Apply applicable outside counsel guidelines and carrier requirements.
• Prepare reports and spreadsheets to monitor activity and outcomes.
• Respond to inquiries about appeal status and procedures.
• Perform additional duties as assigned.

Skills

Law firm billing

Electronic billing systems

Attention to detail

Strong written communication

Deadline management

Education

Bachelor's degree or equivalent experience

Tools

CounselLink

Legal Tracker

Collaborati

eBillingHub

BillBlast

Aderant

Elite

3E

Job description

O’Hagan Meyer is seeking a detail-oriented Legal Billing Appeals Specialist to manage the firm’s insurance carrier invoice appeal process. This position is responsible for reviewing invoice reductions and denials, preparing and submitting appeals, monitoring deadlines, and tracking recovery efforts.

The ideal candidate has experience with law firm billing, insurance carrier billing guidelines, and electronic billing systems. This individual will work closely with attorneys, billing staff, and finance to maximize revenue recovery, minimize unnecessary write-offs, and identify opportunities to improve billing outcomes.

This is a hybrid position requiring the employee to work in the office five days per week during the first 90 days of employment. Following the initial 90-day period, the employee may transition to a hybrid schedule requiring at least three days in the office per week, subject to manager approval.

Key Responsibilities

• Review insurance carrier invoice reductions and denials to determine appealability and identify opportunities for recovery.
• Prepare clear, persuasive appeal narratives and supporting documentation for attorney review and approval.
• Submit appeals through electronic billing platforms and carrier-specific portals within established deadlines.
• Monitor appeal deadlines and provide timely reminders and status updates to attorneys and billing staff.
• Maintain accurate appeal logs and track outstanding appeals, outcomes, and recovered amounts.
• Work with attorneys and billing staff to obtain supporting documentation, resolve billing issues, and strengthen appeals.
• Collaborate with billing and collections teams to identify trends in carrier reductions and recommend process improvements.
• Apply outside counsel billing guidelines, carrier-specific requirements, and applicable appeal procedures.
• Prepare reports and maintain spreadsheets to monitor appeal activity, recovery rates, and outstanding items.
• Respond to internal inquiries regarding appeal status, procedures, and billing reductions.
• Perform other related duties as assigned.
• At least two years of experience in law firm billing, electronic billing, or billing appeals.
• Insurance defense billing or direct experience appealing insurance carrier reductions is strongly preferred.
• Familiarity with outside counsel billing guidelines, carrier reduction codes, and electronic billing requirements.
• Experience with electronic billing platforms such as CounselLink, Legal Tracker, Collaborati, eBillingHub, BillBlast, or similar systems.
• Proficiency in Microsoft Excel, Word, and Outlook, along with Adobe Acrobat.
• Strong written communication skills and the ability to prepare clear, professional appeal narratives.
• Excellent organizational skills and the ability to manage multiple deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, with a focus on accuracy and revenue recovery.
• Ability to work independently while collaborating effectively with attorneys and administrative staff.
• Experience with legal accounting systems such as Aderant, Elite, or 3E is a plus.
• A bachelor’s degree is preferred but not required; equivalent relevant experience will be considered.
• Ability to meet the hybrid work requirements, including working in the office five days per week during the first 90 days and at least three days per week thereafter, subject to manager approval.

About O’Hagan Meyer

O’Hagan Meyer is a national law firm focused on providing high-quality legal representation and client service. We value professionalism, collaboration, accountability, and continuous improvement.

O’Hagan Meyer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay: $25.00–$28.00 per hour, equivalent to approximately $52,000–$58,000 annually, depending on experience (based on 40 hours per week).

• Health Care Plan (Medical, Dental, & Vision)
• 401(k) Retirement Plan
• Life Insurance (Basic, Voluntary, & AD&D)
• Paid Time Off (Vacation, Sick Leave, & Company Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Free Food & Snacks in Office
• Wellness Resources
• Commuter Benefits