Legal Billing Appeals Clerk

O'Hagan Meyer; Chicago (IL); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health Care Plan

401(k) Retirement Plan

Life Insurance

Paid Time Off

Family Leave

Disability Insurance

Training & Development

Free Food & Snacks

Wellness Resources

Commuter Benefits

Job summary

O'Hagan Meyer is seeking a detail-oriented Legal Billing Appeals Clerk to join our Accounting team in Chicago. The role focuses on identifying and resolving insurance carrier adjustments, coordinating with attorneys and staff to gather supporting information, and preparing appeals to obtain payment for charges that were reduced or rejected.

Ideal candidates are dependable, highly organized, able to manage a high volume of work, and committed to producing accurate, professional work while

Qualifications

• Detail oriented with strong organizational skills and proofreading ability.
• Proficiency in Microsoft Excel and Adobe Acrobat.
• Excellent written and verbal communication.
• Ability to manage multiple tasks and meet deadlines.
• Strong problem-solving skills and attention to discrepancies.
• Work independently while contributing to a team.
• Commitment to excellent service for attorneys, clients, and colleagues.
• Experience in a law firm, legal billing, accounts receivable, or related admin/accounting role is preferred but not required.

Responsibilities

• Monitor billing appeals team inbox for invoices with adjustments and log them.
• Review carrier reductions and rejections to identify items for appeal.
• Coordinate with attorneys, paralegals, and timekeepers to gather input.
• Draft, assemble, and submit appeal responses to insurers.
• Track appeals and follow up to ensure timely submission and resolution.
• Research and resolve billing discrepancies with Accounting team.
• Maintain accurate records of appeals, adjustments, responses, and outcomes.
• Handle a high volume of invoices and appeals while meeting deadlines.
• Maintain confidentiality in client and firm matters.
• Support special projects, reporting, and other duties as assigned.

Skills

Attention to detail

Organizational skills

Proofreading

Clear communication

Multitasking

Problem solving

Independent work

Customer service mindset

Willingness to learn

Tools

Microsoft Excel

Adobe Acrobat

Job description

O'Hagan Meyer, a national law firm with multiple offices across the country, is seeking a detail-oriented, organized, and motivated Legal Billing Appeals Clerk to join our Accounting team.

In this role, you will help identify and resolve billing adjustments made by insurance carriers, coordinate with attorneys and legal staff to gather supporting information, and prepare appeals seeking payment of charges that have been reduced or rejected. This position is well suited for someone who enjoys working with numbers, investigating discrepancies, communicating with others, and helping ensure the firm receives appropriate payment for its services.

The ideal candidate is dependable, highly organized, comfortable managing a high volume of work, and committed to producing accurate, professional work.

Essential Duties and Responsibilities

• Monitor the billing appeals team inbox for invoices with insurance carrier adjustments and record the adjustments in the firm's tracking log.
• Review carrier reductions and rejected charges to identify items that may be appropriate for appeal.
• Communicate with attorneys, paralegals, and other timekeepers to obtain explanations, supporting information, and input needed to prepare appeals.
• Assist in drafting, assembling, and submitting appeal responses to insurance carriers.
• Track outstanding appeals and follow up as necessary to help ensure timely submission and resolution.
• Coordinate with other Accounting team members to research and resolve billing discrepancies and related issues.
• Maintain accurate records of appeals, adjustments, responses, and outcomes.
• Manage a high volume of invoices and appeal requests while maintaining accuracy and meeting deadlines.
• Maintain professionalism and strict confidentiality in all client and firm matters.
• Assist with special projects, reporting, and other duties as assigned.

Qualifications and Requirements

• Strong attention to detail, organizational skills, and proofreading abilities.
• Proficiency in Microsoft Excel and Adobe Acrobat.
• Clear and professional written and verbal communication skills.
• Ability to manage multiple tasks, prioritize deadlines, and handle a high volume of work accurately.
• Strong problem-solving skills and the ability to research and resolve discrepancies.
• Ability to work independently while contributing effectively to a team.
• Commitment to providing excellent service to attorneys, clients, and colleagues.
• Previous experience in a law firm, legal billing, accounts receivable, insurance claims, or a related administrative or accounting role is preferred but not required.
• Willingness to learn the firm's billing procedures and insurance carrier requirements.

Work Arrangement

This is a hybrid position based in Chicago, Illinois. The employee is required to work in the office during the first 90 days of employment. After the initial 90-day period, the employee may transition to a hybrid schedule of three days per week in the office and two days working remotely, subject to manager approval.

O'Hagan Meyer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Compensation

Hourly Rate: $20.00-$24.00 per hour

Equivalent Annual Compensation: approximately $42,000-$50,000, based on a 40-hour workweek and 52 weeks per year. Actual earnings may vary based on hours worked.

O'Hagan Meyer offers an opportunity to join a collaborative team supporting the firm's billing and financial operations in a professional, multi-office environment.

• Health Care Plan (Medical, Dental, & Vision)
• 401(k) Retirement Plan
• Life Insurance (Basic, Voluntary, & AD&D)
• Paid Time Off (Vacation, Sick Leave, & Company Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Free Food & Snacks in Office
• Wellness Resources
• Commuter Benefits