Legal Assistant - Garnishment

Blitt & Gaines Law Offices; Urbandale (IA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive base pay

PTO and holidays

Medical/Dental/Vision

Short-Term Disability

401(k) with profit sharing

Growth opportunities

Job summary

Blitt and Gaines, P.C. in Urbandale, IA is seeking a Wage Garnishment Specialist to manage garnishments across multiple states. You will verify employment, perform skip tracing, and make 75–100 calls daily to employers and banks, ensuring accurate processing for attorney review.

This role requires strong communication, organization, and the ability to thrive in a high-volume setting. Proficiency with Nitro Pro, Collection Master (CLS), and Excel is expected.

Qualifications

• Excellent oral and written communication skills.
• Comfortable making frequent phone calls in a high-volume environment.
• Highly organized and detail oriented with strong work ethic.
• Ability to prioritize tasks and handle pressure; reliable attendance.
• Call center or customer service experience preferred.

Responsibilities

• Manage wage and bank garnishments for clients in multiple states.
• Verify employment, conduct skip tracing, and call 75–100 times daily.
• Contact employers and banks; process garnishment documents for attorney review.
• Use Nitro Pro, CLS, and Excel to organize files and paperwork.
• Assist attorneys with preparation and forwarding of garnishment documents.

Skills

Excellent communication

Phone-based work

Highly organized

Attention to detail

Ability to work under pressure

Coachable and follow directions

Reliable attendance

Call center experience

Tools

Nitro Pro

Collection Master (CLS)

Excel

Job description

About Blitt and Gaines, P.C.

Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation’s largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services.

Description

Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation’s largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services.

At the heart of our firm are people—our clients, our employees, and the partnerships we build. Guided by our philosophy—Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence—we uphold integrity, respect, and fairness in every interaction.

Job Summary

Responsible for managing wage and bank garnishments for clients in multiple states. This includes verifying employment, conducting skip tracing, making 75–100 calls per day, contacting employers and banks, and processing garnishment documents for attorney review.

Essential Duties

• Handle inbound calls from employers and banks regarding garnishments
• Make 75 – 100 outbound calls daily to verify employment and follow up on garnishments
• Conduct skip tracing and research to locate updated employer information
• Use Nitro Pro, Collection Master (CLS), and Excel to manage and organize garnishment files
• Prepare and forward garnishment paperwork to attorneys for review and signature
• Assist team members with printing, faxing, and generating letters as needed

Requirements

Knowledge, Skills, and Abilities:

• Excellent oral and written communication
• Comfortable making frequent phone calls
• Highly organized and detail oriented
• Strong work ethic in high-volume, fast-paced environments
• Ability to prioritize tasks and handle pressure
• Coachable and able to follow directions
• Reliable with strong attendance history
• Call center or customer service experience preferred

What We Offer

We offer a competitive benefits package, including:

• Competitive base pay
• Paid Time Off (PTO) and Paid Holidays
• Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
• Short-Term Disability
• 401(k) retirement planProfit sharing
• Professional growth and advancement opportunities