Legal Assistant - Complaints

McCalla Raymer Leibert Pierce, LLP; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

McCalla Raymer Leibert Pierce, LLP seeks an organized legal assistant to handle administrative tasks in Florida foreclosure cases. You will draft and proofread documents, update both firm and client case systems, and ensure timely client communication with title coordination.

The role requires solid MS Office skills, excellent written and verbal communication, and ability to multitask in a fast-paced team environment. Prior experience with foreclosure processes and client systems is preferred.

Qualifications

• Bachelor or Associate degree preferred but not required.
• At least 3 years of relevant experience with complaint preparation or title review.
• Excellent verbal and written communication skills.
• Strong customer service orientation and teamwork.
• Proficient in MS Office and internet research.
• Familiarity with case and document management software.
• Experience with client systems such as LoanSphere, Clairfire, Tempo, Vendorscape.
• Understanding of foreclosure processes and title reports.

Responsibilities

• Manage administrative tasks in the Florida foreclosure process and draft/ proofreading legal documents as needed.
• Update the firm’s internal and clients’ case management systems accurately and consistently.
• Provide exceptional customer service to clients at all levels of interaction.
• Support attorneys in a high-volume, time-sensitive environment.
• Provide regular client status updates and follow-up on outstanding documents; coordinate with title contacts for recordings and title tasks.
• Perform other duties as needed.

Skills

Communication skills

Customer service

Team oriented

Organizational skills

MS Office

Internet research

Case management software

Doc/Title review knowledge

Education

Bachelor or Associate Degree

3+ years in complaint preparation or title review

Tools

LoanSphere

Clairfire

Tempo

Vendorscape

Case management software

Job description

Job entails managing all administrative tasks associated with the legal process of Florida judicial foreclosures. These tasks generally include drafting complaints, responding to correspondence and updating client systems. The position requires substantial coordination with other legal assistants and attorneys in multi-disciplinary team environment.

Duties & Responsibilities

• Consistently and accurately updating the firm’s internal case management system, as well as all clients’ systems.
• Providing exceptional customer service to clients at every level of interaction.
• Drafting and proofreading legal documents as required.
• Providing support to attorneys in a high volume, time sensitive atmosphere.
• Providing regular and timely client status updates, as well as continual follow-up on outstanding documents and or services. Coordination with title contacts to complete outstanding tasks such as recordings and retrieval of missing documents.
• Performing other duties and responsibilities as needed.

Supervisory Responsibilities

This job does not require supervisory responsibilities.

Education & Work Experience

• Bachelor Degree or Associates Degree preferred but not required
• Preferably at least 3 years of relevant work experience specifically with complaint preparation or title review.

Knowledge, Skills, & Abilities

• Must have excellent verbal and written communication skills.
• Must be committed to providing exceptional customer service.
• Ability to communicate courteously and effectively with borrower, clients, attorneys, other internal employees, and outside parties.
• Must be able to work with others in a congenial and team-oriented manner.
• Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change.
• Ability to read and write at a high level for proof reading and editing purposes.
• High-level proficiency in MS Office suite.
• Proficiency in internet research activities.
• Familiarity with case and document management software
• Experience with client systems such as LoanSphere, Clairfire, Tempo, Vendorscape, and others is preferred.
• Good understanding of the legal process surrounding foreclosure preferred.
• Experience with review of title reports and identifying chain of title issues preferred.
• Ability to proficiently operate computer, fax machine, scanner, photocopier, typewriter, and telephone is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Normal office working conditions, with quiet to moderate noise level within the work environment.

We offer a comprehensive compensation package, which includes a salary commensurate with experience and accomplishments.

All applicants applying for U.S. job openings must be authorized to work in the United States.

• Please note: No employment sponsorship or support will be given for this position. McCalla Raymer Leibert Pierce, LLP will not consider any employment immigration sponsorship or support. This means that McCalla Raymer Leibert Pierce, LLP will not support any CPT, OPT, or STEM OPT plans, nor sponsor in any NIV category (including TN, E-3, H-1B, O-1), or
• Visa sponsorship nor immigration support is not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan) for this position

Because of the high volume of calls received, only qualified candidates will be contacted for consideration.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.