Legal Assistant - 257046

Medix™; Missouri; On-site; USD 32,000 - 34,000; Full time

Job summary

Medix is seeking a detail-oriented Legal Assistant to join the Insurance Reimbursement Team. You will handle frontline insurance-operations tasks tied to health plan subrogation, subrogation liens, and third-party liability recovery cases.

You will keep high-volume claim portfolios moving toward resolution, serve as the main contact for external stakeholders, and ensure all documentation is audited and logged before negotiations with senior paralegals and attorneys.

Qualifications

• Associate degree OR 4+ years of direct, equivalent industry experience.
• Minimum 2+ years of professional experience handling insurance claims, health plan operations, subrogation, third-party liability (TPL), workers' compensation, or auto liability.
• Proven experience working directly with insurance carriers, TPAs, or liability insurers.
• Demonstrated ability to manage and organize a high volume of complex data sheets or claim files in a fast-paced environment.
• Exceptional verbal and written communication skills with experience handling professional phone and email queues.

Responsibilities

• Portfolio & File Management: Organize active health plan recovery and insurance claim files and log real-time updates in tracking systems.
• Inbound Communications: Serve as the primary contact for inbound calls and emails about third-party liability claims, liens, and coverage.
• External Stakeholder Coordination: Interface with plaintiff attorneys, insurance adjusters, carriers, TPAs, and claim representatives.
• Documentation & Audit: Send notices (including lien notices) and follow up on missing paperwork; audit case packages for gaps prior to settlement.
• Payment Tracking & Escalation: Track reimbursement payments and escalate delays to management when needed.

Job description

Job Title: Legal Assistant – Insurance Reimbursement Team

Schedule: Monday – Friday, 8:00 AM – 5:00 PM (or 8:00 AM – 4:30 PM with a 30-minute lunch)

Pay Rate: $23.00 – $25.00 / hour

About the Role

We are seeking a detail-oriented, highly proactive Legal Assistant to join our growing Insurance Reimbursement team. In this frontline insurance-operations role, you will manage administrative tasks tied to active health plan subrogation, subrogation liens, and third-party liability (TPL) recovery cases.

You will be responsible for keeping high-volume claim portfolios moving smoothly toward resolution, serving as a key point of contact for external stakeholders, and ensuring all documentation is accurately audited and logged before cases reach senior paralegals and attorneys for negotiation.

Key Responsibilities

• Portfolio & File Management: Manage and organize active health plan recovery and insurance claim files to keep them moving smoothly toward resolution; log real-time updates in tracking systems.


• Inbound Communications: Serve as the primary contact for inbound calls and emails, answering inquiries regarding third-party liability claims, liens, and coverage.


• External Stakeholder Coordination: Professionally interface with plaintiff attorneys, insurance adjusters, carriers, third-party administrators (TPAs), and claim representatives.


• Documentation & Audit: Send out formal notices (including lien notices) and diligently follow up on missing paperwork, documentation requests, or pending file materials. Audit case packages to flag coverage/liability gaps prior to settlement negotiations.


• Payment Tracking & Escalation: Track incoming reimbursement payments to support team responsiveness standards and escalate processing delays to management when necessary.

Required Qualifications

• Education / Experience Baseline: Associate degree OR at least 4+ years of direct, equivalent industry experience.


• Industry Background: Minimum 2+ years of professional experience handling insurance claims, health plan operations, subrogation, third-party liability (TPL), workers' compensation, or auto liability.


• Stakeholder Interfacing: Proven experience working directly with insurance carriers, TPAs, or liability insurers.


• Volume Handling: Demonstrated ability to manage and organize a high volume of complex data sheets or claim files in a fast-paced environment.


• Communication: Exceptional verbal and written communication skills with experience handling professional phone and email queues.

Preferred Qualifications

• Prior experience working directly in healthcare reimbursement, payer, or subrogation-specific environments.


• Familiarity with major Electronic Medical Records (EMR) systems or healthcare claims databases.

Why Join Us?

• Exciting Team Growth: Be a part of a rapidly expanding department where the majority of your peers are new hires—you will be joining a fresh, supportive team environment!


• Culture & Perks: Enjoy a highly collaborative workplace with clear performance appreciation milestones, regular team recognition, "Popcorn Fridays," and structured leadership dedicated to your growth.