Legal Assistant

Khan Law PA; Rockdale (FL); On-site; USD 45,000 - 50,000; Full time

Job summary

Khan Law, P.A. in Palmetto Bay seeks a warm, bilingual Legal Assistant to be the first voice and face for clients.

You will greet visitors, answer calls in English and Spanish, and maintain confidentiality with professionalism in a fast-paced legal office. Responsibilities include client intake, scheduling meetings, managing the attorney's calendar, requesting documents, and providing general administrative support, including marketing tasks.

Qualifications

• Fluent in Spanish and English, spoken and written.
• Front desk, reception or client-facing experience.
• Background in a law or professional office is preferred.
• Proficient with MS Office Word/Outlook and office tech.
• Able to multitask and maintain confidentiality.

Responsibilities

• Greet and welcome clients in a friendly, professional manner in English and Spanish.
• Answer and direct incoming calls; take accurate messages and follow up promptly.
• Serve as the main contact for client questions and route to the right person.
• Manage intake for prospective clients with care and empathy.
• Schedule meetings and consultations; manage attorney calendar.
• Request and follow up on documents from clients and prospects.
• Scan, upload, and return client documents in an organized, timely fashion.
• Prepare and send correspondence via courier; track deliveries.
• Provide general administrative support, including marketing and direct mail.

Skills

Front desk / reception

Bilingual (EN/ES)

Customer service

Scheduling

MS Office proficiency

Tools

Microsoft Office

Job description

Every relationship with our firm starts with you. Whether someone is calling for the first time about a legal problem or a long-time client is dropping off documents, the way they are greeted shapes how they feel about Khan Law. We want someone who treats every interaction as a chance to make a great first impression.

Front Desk & Client Service

Greet and welcome clients and visitors in a friendly, professional manner, in English and Spanish

Answer and direct incoming phone calls; take accurate messages and follow up promptly

Serve as the main point of contact for client questions and route them to the right person

Maintain confidentiality and professionalism at all times

Client Intake

Manage the intake process for prospective new clients, gathering key information with care and empathy

Follow up with leads and prospects to keep them engaged and moving forward

Schedule meetings and consultations between the attorney and clients or leads

Manage the attorney's calendar and keep all appointments current

Request and follow up on documents from current clients and prospects

Scan, upload, and return client documents in an organized and timely fashion

Prepare and send correspondence via overnight services (e.g., FedEx), track deliveries, and maintain records

Provide general administrative support and assist with additional duties as needed, including marketing and direct mail

Order and maintain office supplies and handle general office administrative duties

Fluent in both Spanish and English, spoken and written (required)

Live within a commutable distance of our Palmetto Bay office (required)

Customer service experience, especially in a front desk, reception, or client-facing role

Prior experience in a law office or professional office setting preferred

Proficiency with Microsoft Office (Word, Outlook) and comfort with office technology

Exceptional customer service skills and a genuinely friendly, welcoming attitude

Excellent verbal and written communication

Patience and empathy when speaking with people who may be stressed about a legal matter

Strong organizational skills and attention to detail

Ability to multitask and manage time effectively in a fast-paced environment

Dependability, discretion, and a professional appearance

Compensation

$45,000 - $50,000 yearly

Khan Law, P.A. is a client-focused, dynamic law firm seeking a warm, reliable, and polished Legal Assistant to join our team. You will be the first voice our clients hear on the phone and the first face they see when they walk through our door, so we are looking for someone who genuinely enjoys helping people and takes pride in delivering an excellent client experience.

The ideal candidate is fully bilingual in Spanish and English, communicates with confidence and courtesy, and stays calm and organized in a fast-paced office. You will be the link between the attorney, current clients, and prospective clients, making sure every caller and visitor feels welcomed, heard, and taken care of.