Legacy Center Front Desk Attendant

Lehi City; Lehi (UT); On-site; USD 13,000 - 18,000; Full time

Job summary

Lehi City’s Legacy Center is seeking a friendly Front Desk Attendant in the Recreation department. You will answer phones, welcome guests, provide information about programs, assist with memberships, and give tours of the building. You’ll also perform hourly building inspections, light cleaning, and help set up and tear down events.

This year-round, evening-shift position requires reliable attendance with 9–20 hours per week across 2–4 shifts. Pay is $11.29 per hour.

Qualifications

• 16 years of age.
• Have excellent customer service skills.
• Must be a responsible, self-motivated individual with the ability to stay calm in mildly stressful situations.
• Must be able to learn and adapt quickly due to constant program and procedure changes.
• Excel in a team environment and in solitary tasks.
• Must be able to answer phones and be comfortable learning computer software.

Responsibilities

• Answer and filter phone calls from patrons and guests.
• Provide information about the building and programs offered.
• Assist in membership sign ups.
• Give tours throughout the building.
• Perform hourly building inspections, light cleaning and set up and tear down of events as directed.
• Provide friendly customer service.
• Attend bimonthly staff meetings, bi-annual customer service meetings and any other meetings as directed by upper management.
• Cash drawer handling and end of shift till reconciliation.
• Attend Equipment Orientation as needed.

Skills

Customer service

Phone handling

Teamwork

Adaptability

Attention to detail

Job description

LEGACY CENTER FRONT DESK ATTENDANT

CLOSING DATE: Open Until Filled

PAY RATE: $11.29/Hour

SCHEDULE:

• This is a year-round position.
• 9-20 hours per week.
• 2-4 shifts per week

Available shifts are:

• 3-8 pm
• 3:30-8:30 pm
• 4:30-9:30pm

AND Similar Saturday Shifts Available

DEPARTMENT: Recreation

JOB SUMMARY

Perform desk functions as directed by policies and procedures and under the supervision of desk shift manager. Answer and filter phone calls from patrons and guests. Provide information about the building and programs offered. Assist in membership sign ups. Give tours throughout the building. Perform hourly building inspections, light cleaning and set up and tear down of events as directed. Provide friendly customer service. Attend bimonthly staff meetings, bi-annual customer service meetings and any other meetings as directed by upper management. Cash drawer handling and end of shift till reconciliation. Attend Equipment Orientation as needed. Minimum 2 shifts per week and 1 weekend (Friday or Saturday) shift per week.

QUALIFICATIONS

• 16 years of age.
• Have excellent customer service skills.
• Must be a responsible, self-motivated individual with the ability to stay calm in mildly stressful situations.
• Must be able to learn and adapt quickly due to constant program and procedure changes.
• Excel in a team environment and in solitary tasks.
• Must be able to answer phones and be comfortable learning computer software.