Legacy Center Front Desk Shift Manager

Lehi City; Lehi (UT); On-site; USD 15,000 - 21,000; Part time

Job summary

Legacy Center at Lehi City is seeking a part-time Front Desk Shift Manager to oversee desk operations and supervise staff during scheduled shifts. The role includes assisting patrons with fitness and recreational needs and ensuring smooth facility operations.

The ideal candidate will have strong customer service skills, remain calm under pressure, and adapt quickly to changing programs and procedures. Weekend shifts are required and there are early morning and mid-day options.

Qualifications

• High school diploma or equivalent is required.
• Excellent customer service skills are essential.
• Must be responsible and self-motivated with ability to stay calm in mild stress.
• Must learn and adapt quickly due to changing programs and procedures.
• Ability to work well in a team and independently.

Responsibilities

• Oversee desk operations and supervise desk staff during shifts.
• Assist patrons with health, fitness, and recreational needs.
• Direct and delegate tasks to staff as needed.
• Assist building managers with facility operations during shift.
• Handle money and reconcile cash register.
• Conduct hourly building inspections.
• Handle patron concerns and complaints.
• Perform light cleaning and maintenance.
• Close the building according to shift requirements.

Skills

Customer service

Self-motivation

Teamwork

Calm under pressure

Education

High School Diploma or equivalent

Job description

LEGACY CENTER FRONT DESK SHIFT MANAGER

CLOSING DATE: Open Until Filled

PAY RATE: $13.17/Hour

SCHEDULE: Part Time (10 - 25 Hours per week)

• We are looking for another EARLY MORNING DESK MANAGER, the hours available would be 4:30 am to 8:30 am.
• We are also looking for another Morning or Afternoon Manager, with the hours available being 8 am to 12:30 pm and 12 pm to 5 pm respectively.
• Night time and week availability required.

DEPARTMENT: Recreation

JOB SUMMARY/RESPONSIBLITIES

This employee will be responsible for the following but not limited to only the following tasks;

• Oversee all desk operations and supervise desk staff during scheduled shifts.
• Assist patrons and guest in their health and fitness as well as recreational needs.
• Direct and delegate tasks as needed to staff members.
• Assist building managers in facility operations if applicable during shift.
• Money handling and shift till reconciliation.
• Hourly building inspection.
• Handling patron concerns/complaints.
• Light cleaning and maintenance.
• Closing the building depending on shift.

Every manager is required to;

• Work 1 weekend (Friday or Saturday) shift a week.
• Oversee one desk task assigned to all managers (to be determined upon hiring, other tasks as determined by management).
• Having a working knowledge of all programs and facility operations is a plus.
• Enforce all front desk, building and Lehi City Policies and Procedures.
• Attend required remote Teams Staff Meeting every other Thursdays at 4pm.

MINIMUM QUALIFICATIONS

• High School graduate or equivalent is required.
• Must have excellent Customer Service skills.
• Must be a responsible and self-motivated individual with the ability to stay calm in mildly stressful situations.
• Must be able to learn and adapt quickly due to constant program and procedures changes.
• Excel in a team environment and in solitary tasks.