HR Operations Specialist

LCS Lifespan Corporate Services d/b/a Brown University Health; United States; On-site; USD 37,000 - 61,000; Full time

Job summary

Brown University Health seeks an HR Operations Specialist to manage HR processes and systems, improving efficiency and effectiveness across audits, transactions, and data analysis. The role involves collaborating with HR partners to implement process improvements and ensure data integrity.

Responsibilities include handling HR transactions, supporting audits/regulatory surveys, and leveraging technology to enhance HR workflows while maintaining confidentiality and compliance with policies.

Qualifications

• Minimum 2 years of related HR experience.
• Associate degree or equivalent experience/certifications.
• Strong written and verbal communication skills.

Responsibilities

• Process HR transactions and audits.
• Analyze HR data and run audits.
• Identify process improvements using AI and other technology.
• Provide guidance on recordkeeping policies and best practices.

Skills

Communication skills

Attention to detail

Critical thinking

Microsoft Office 365

HRIS

Education

Associate degree

Tools

HRIS

Job description

SUMMARY

Reporting to the Manager, HR Service Delivery & Strategic Initiatives, the HR Operations Specialist focuses on managing HR processes and systems to improve efficiency and effectiveness. Responsibilities may include participating in audits/regulatory surveys, processing HR transactions, analyzing HR data, running audits, identifying and implementing HR system process improvements, and recommending or providing feedback on HR policies and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

Process HR transactions using information systems; transactions may include but are not limited to terminations, employee data changes, unemployment claims, education assistance reimbursements, and verification of employment.

Identify opportunities for process improvements in recordkeeping procedures, systems, and workflows and consults with manager and/or other HR partners for review; leverage AI and other technology to support the implementation of approved process improvements by documenting current state and future state, assisting with the development of training materials and other associated activities.

May provide training or recommend educational opportunities for end users to improve data integrity.

Participate in cross-functional projects or initiatives aimed at enhancing HR operations and services.

Identify trends and analyze cases to make recommendations for future state.

Provide support for the preparation and execution of audits/regulatory surveys; may include organizing electronic files selected for review and/or producing or reviewing employee roster reports.

Conduct periodic audits of employee records to verify accuracy, completeness, and compliance with policies and regulations; requests or runs reports necessary to audit employee records; identifies report enhancement and partners with HRIS or People Analytics to update reports as needed.

Provide guidance and support to HR staff and managers on recordkeeping policies, procedures, and best practices.

Support the employee records request process by responding to subpoenas and court orders.

Maintain confidentiality and handle sensitive employee information with discretion.

Perform other duties as assigned.

EDUCATION

Associate degree or equivalent experience/certifications required.

EXPERIENCE

Minimum of 2 years of related experience. Strong written and verbal communication skills. Critical thinking skills. Demonstrated understanding of HR policies and practices. Attention to detail and highly organized. Willingness to learn and grow professionally. Demonstrated experience with Microsoft Office 365 applications. Experience with HR information systems preferred.

SUPERVISORY RESPONSIBILITY

None

Pay Range

Pay Range: $26.80-$44.21

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903

Work Type: M-F 8:30am - 5:00pm

Work Shift: Day

Daily Hours: 8 hours

Driving Required: No

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island.

Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself.