Leave and Accommodations Administrator

Arctic Wolf; United States; Remote; USD 75,000 - 105,000; Full time

Job summary

Arctic Wolf is seeking a Leave and Accommodations Administrator to oversee employee leave across multiple jurisdictions. You will partner with HR, payroll, benefits, and external vendors to ensure timely, compliant processing and thoughtful return-to-work planning.

This role leverages HR technology and data to improve operations and employee experience, while ensuring adherence to laws and company policies. Strong communication with employees and stakeholders is essential.

Qualifications

• Bachelor's degree or equivalent in HR or related field.
• 3+ years of experience administering leave of absence, disability, or accommodation programs.
• Experience in a multi-jurisdictional environment.
• Working knowledge of global leave and return-to-work practices.
• Experience using HR technology platforms and MS Office.
• Proven ability to manage cases from intake to return to work.

Responsibilities

• Administer employee leave programs across multiple countries and jurisdictions.
• Serve as primary contact for leave processes, eligibility, documentation, and pay implications.
• Coordinate leave cases with third-party administrators, payroll, and HR partners.
• Maintain accurate leave records and documentation in HR systems.
• Monitor timelines and ensure actions are completed within deadlines.
• Support workplace accommodation processes and return-to-work planning.
• Ensure compliance with laws, policies, and company requirements.
• Identify opportunities to improve leave administration processes and communications.

Skills

Leave administration

Cross-border HR

Stakeholder management

Communication

Education

Bachelor's degree in Human Resources

Tools

HR software

MS Office

Job description

At Arctic Wolf, youwon'tjust watch the cybersecurity industry evolve -you'llhelp lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world.We'reproud to be recognized by Forbes, CNBC, Fortune, CRN, Bartner PeerInsightsand IDCMarketScape- but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our AuroraPlatform.

Ifyou'relooking for a meaningful work, smartteammatesand the chance to make a real impact in a high-growth companythat'sredefining security operations,Arctic Wolf is the right place for you!

Our mission is simple: End Cyber Risk. We're looking for a Leave and Accommodations Administrator to be part of making that happen.

The Leave and Accommodation Administrator is responsible for administering employee leave of absence, disability, and workplace accommodation programs across multiple countries and jurisdictions. This role serves as a key resource for employees, managers, People Business Partners, Payroll, Benefits, and external vendors by providing guidance on leave processes, eligibility requirements, documentation, pay implications, accommodations, and return-to-work planning.

As a member of the Global Benefits team, this position partners closely with third-party administrators, insurance carriers, accommodation vendors, payroll teams, and internal stakeholders to ensure timely, accurate, compliant, and employee-focused administration of leave and accommodation programs. The role also leverages technology, reporting, and AI-enabled tools to improve operational efficiency, enhance employee communications, and support a positive employee experience throughout the leave lifecycle.

Responsibilities:

• Administer employee leave of absence programs, including medical, parental, family care, disability, military, statutory, and personal leaves across multiple countries.
• Serve as the primary point of contact for employees and managers regarding leave processes, eligibility requirements, documentation, pay impacts, and return-to-work expectations.
• Coordinate leave cases with third-party leave administrators, disability carriers, payroll, HR partners, and other internal stakeholders.
• Manage leave intake, case tracking, documentation review, approvals, status updates, and case closure activities.
• Maintain accurate leave records, employee communications, and case documentation in HR systems and case management tools.
• Monitor leave timelines and ensure employee, manager, payroll, and vendor actions are completed within required deadlines.
• Assist with workplace accommodation processes and return-to-work planning in partnership with HR and relevant stakeholders.
• Ensure compliance with company policies and applicable federal, state, provincial, and country-specific leave disability, accommodation and employment requirements.
• Escalate complex leave, disability, accommodation, or compliance matters to senior team members as appropriate.
• Support audits, reporting, and leave-related metrics by maintaining data accuracy and documentation standards.
• Identify opportunities to improve leave administration processes, employee communications, and operational efficiency.
• Provide support on leave-related projects, system enhancements, and process improvement initiatives.
• Partner with Benefits, Payroll, and HR teams to ensure accurate pay, benefit administration and employee deductions throughout the leave lifecycle.

Required Skills and Experience:

• Bachelor's degree in Human Resources, Business, or a related discipline, or an equivalent combination of education and experience.
• 3+ years of experience administering leave of absence, disability, accommodation, or related HR programs.
• Experience administering leave and accommodation programs in a multi-jurisdictional environment.
• Working knowledge of global leave, disability, accommodation, and return-to-work practices.
• Experience using HR technology platforms and Microsoft Office applications.
• Demonstrated expertise in administering leave of absence, disability, and workplace accommodation programs while ensuring compliance with applicable laws, regulations, and company policies.
• Strong ability to manage employee cases from intake through return to work, balancing employee experience, operational requirements, and regulatory obligations.
• Excellent communication and relationship-building skills, with the ability to effectively partner with employees, managers, HR, Payroll, Benefits, vendors, and other key stakeholders.
• Proven organizational and case management skills, with