Leave Administration Specialist – Hybrid

The University of North Carolina at Chapel Hill; North Carolina; On-site; USD 60,000 - 90,000; Full time

Job summary

The Leave Administration Consultant position at The University of North Carolina at Chapel Hill administers employee leave and disability programs and delivers consultative services to employees, supervisors, HR partners, and university leadership.

This role independently manages a caseload of concurrent leave programs, reviews eligibility, interprets policy, and guides return-to-work and benefits decisions, while ensuring compliance and data integrity.

Qualifications

• Demonstrated experience administering employee leave, benefits, disability, workers’ compensation, or other related human resources programs.
• Working knowledge of federal and state leave laws and regulations, including the FMLA, ADA, USERRA, and other applicable leave and disability programs.
• Ability to interpret and apply laws, regulations, policies, procedures, and program requirements to complex employee situations while exercising sound judgment and maintaining confidentiality.
• Experience reviewing, analyzing, and evaluating documentation to determine eligibility and ensure compliance with leave and benefits programs.
• Strong case management skills, including the ability to manage multiple priorities, competing deadlines, and a high-volume workload while maintaining accuracy and attention to detail.
• Demonstrated ability to communicate effectively, both verbally and in writing, with employees, supervisors, healthcare providers, and other internal and external stakeholders.
• Strong consultation, customer service, and interpersonal skills, with the ability to explain complex policies, procedures, and program requirements to diverse audiences.
• Ability to establish and maintain effective working relationships and collaborate with employees, management, HR partners, and other stakeholders to resolve issues and support organizational objectives.
• Strong analytical and problem‑solving skills, including the ability to research issues, evaluate options, identify trends, and recommend appropriate solutions.
• Experience maintaining confidential records and managing sensitive employee information in accordance with privacy requirements and professional standards.
• Proficiency with HRIS, case management systems, and Microsoft Office applications, including Outlook, Excel, Word, and Teams.

Responsibilities

• Reviews leave requests, determines eligibility, and evaluates documentation.
• Independently administers and manages a caseload of multiple concurrent leave programs and disability benefits.
• Provides guidance on leave-related processes, benefits impacts, and return-to-work requirements while ensuring compliance.
• Analyses leave utilization trends and metrics; recommends improvements.
• Develops and delivers training and educational resources to promote consistent application of leave policies.

Skills

Leave administration

Regulatory knowledge

Confidentiality

Communication

Case management

HRIS experience

Analysis

Education

Bachelor's degree and HR experience

Tools

PeopleSoft HCM

ConnectCarolina

Kronos

Microsoft Office

Job description

The Leave Administration Consultant position at The University of North Carolina at Chapel Hill administers employee leave and disability programs and delivers consultative services to employees, supervisors, HR partners, and university leadership.

This role independently manages a caseload of concurrent leave programs, reviews eligibility, interprets policy, and guides return-to-work and benefits decisions, while ensuring compliance and data integrity.