Leathercraft Retail Sales Associate

Tandy Leather Factory; Cheyenne (WY); On-site; USD 21,000 - 23,000; Full time

Job summary

Tandy Leather Factory is seeking a Retail Sales Associate for its Cheyenne, WY location. You will greet customers, assist with product selection, and provide knowledgeable, friendly service both in-store and over the phone.

Prior sales experience is a plus, but not required; a positive attitude is essential for delivering an exceptional customer experience. You will handle purchases and returns via the POS system, support store operations, and contribute to leathercrafting education by sharing

Qualifications

• Motivated by providing exceptional customer service.
• Able to engage with a diverse range of customers.
• Team player who can work independently or with others.
• Thrives in a fast-paced retail environment.
• Willing to work varying schedules including weekends/holidays.

Responsibilities

• Greet customers in person and over the phone with professional service.
• Assist customers in selecting products and answer questions.
• Use active listening to understand needs and help close sales.
• Provide order status updates and receipts to customers.
• Process purchases and returns using the POS system.
• Maintain store displays, inventory accuracy, and cleanliness.
• Learn product attributes and demonstrate functions to customers.

Skills

Customer service

Communication

Team player

Multitasking

Flexibility

Tools

POS system

Job description

Tandy Leather Factory is seeking a Retail Sales Associate for its Cheyenne, WY location. You will greet customers, assist with product selection, and provide knowledgeable, friendly service both in-store and over the phone.

Prior sales experience is a plus, but not required; a positive attitude is essential for delivering an exceptional customer experience. You will handle purchases and returns via the POS system, support store operations, and contribute to leathercrafting education by sharing