Leasing Specialist - People-First, Sales-Driven Tours

The Tipton Group; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with employer match

Vision insurance

Life insurance opportunities

Paid time off

Competitive pay based on experience

Opportunities for advancement and PROM

Team-oriented work environment

Job summary

The Tipton Group is seeking an outgoing Leasing Agent to join our team and deliver exceptional customer service to prospective residents. You will greet visitors, conduct tours, respond to inquiries, and guide applicants through the leasing process using OneSite.

We offer a team‑oriented environment with opportunities for advancement and competitive pay based on experience, plus 401(k), vision and life insurance, paid time off, and pre-employment screening. Equal Opportunity Employer.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year of apartment leasing experience.
• Working knowledge of OneSite property management software.
• Strong customer service and communication skills.
• Sales-oriented with strong follow-up skills.
• Organized and detail-oriented.
• Professional, dependable, and team-focused.
• Ability to work in a fast-paced property management environment.

Responsibilities

• Greet prospective and current residents in a friendly and professional manner.
• Conduct apartment and community tours with prospective residents.
• Respond to leasing inquiries by phone, email, online leads, and in person.
• Follow up daily with prospective residents and assist them throughout the leasing process.
• Build rapport with prospects and help convert leads into new residents.
• Provide information regarding apartment availability, pricing, amenities, and community features.
• Prepare leasing documents, applications, and other required paperwork.
• Collect applicable deposits, fees, and payments.
• Maintain accurate prospect and resident information in OneSite.
• Assist with resident questions and provide excellent customer service.
• Work with the property management team to support occupancy and resident retention goals.

Skills

Customer service

Communication

Sales mindset

Follow-up

Organization

Team-oriented

Education

High school diploma or GED

Tools

OneSite

Job description

The Tipton Group is seeking an outgoing Leasing Agent to join our team and deliver exceptional customer service to prospective residents. You will greet visitors, conduct tours, respond to inquiries, and guide applicants through the leasing process using OneSite.

We offer a team‑oriented environment with opportunities for advancement and competitive pay based on experience, plus 401(k), vision and life insurance, paid time off, and pre-employment screening. Equal Opportunity Employer.