Leasing Specialist - Multi-Family Sales & Commission

Rose Valley Management; Herdon (KY); Vor Ort; USD 32.000 - 33.000; Vollzeit

Benefits dieser Stelle

Monthly commissions

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Health Spending Account

Commuter Benefits

Paid Time Off

401K match

Zusammenfassung

Rose Valley Management is seeking a Leasing Professional to join our team and drive move-in success. The role emphasizes customer service, prospect engagement, and effective sales techniques across phone, tours, and follow-ups.

You will guide potential residents through the application process, conduct property tours, and maintain a high standard of curb appeal while meeting monthly leasing goals. This on-site role values reliability and proactive communication.

Qualifikationen

• High school diploma or equivalent.
• A current and valid Driver’s License.
• At least 1 year of active leasing experience in multi-family property.
• High energy, creative and loves to sale with ability to provide strategic marketing ideas and plans.
• Strong communication skills with ability to give presentations over the phone and in person.
• Positive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skills.
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff.
• Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible.
• Dependable and punctual with flexibility to work weekends.
• Proven ability to work toward and meet targets.
• Solution-oriented thinker with strong problem-solving skills.
• Working knowledge of Appfolio software strongly preferred.

Aufgaben

• Demonstrates excellent communication skills with prospects, residents, vendors, and onsite/corporate team members via email and phone.
• Conducts tours of community, vacant apartments or models and amenities.
• Responsible for ensuring apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the curb appeal of the property.
• Sends thank you cards and follows up with prospects that did not rent.
• Markets and leases apartments to prospective residents and supports property's marketing plan.
• Documents prospect activity in compliance with Fair Housing Laws.
• Utilizes sales and closing techniques per established guidelines.
• Responsible for meeting monthly leasing goals.
• Accepts rental application form from prospect and verifies it.
• Documents the verification process completely in compliance with Fair Housing Laws.
• Submits the completed rental application to Community Manager for rejection or approval.
• Prepares move-in packet.
• Responsible for shopping competitive properties and maintaining up-to-date market knowledge.
• Develop and maintain an on-going resident retention program under direction of the Community Manager.
• Additionally, provide excellent customer service to existing residents of the property.
• Completes special projects as assigned by the Community Manager.
• Brings any area of concern to the Community Manager's attention.
• Daily follow up of renewals and tenant delinquency.
• Maintains knowledge and understanding of and adheres to established policies and procedures for the leasing agent's position.
• Included in the overall responsibility of leasing apartments is taking telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying information, and follow-up of all prospects.
• Performs duties as assigned or necessary.

Kenntnisse

Active leasing experience

Customer service

Sales

Phone & in-person presentations

Appfolio software

Ausbildung

High school diploma or equivalent

Tools

Appfolio

Jobbeschreibung

Rose Valley Management is seeking a Leasing Professional to join our team and drive move-in success. The role emphasizes customer service, prospect engagement, and effective sales techniques across phone, tours, and follow-ups.

You will guide potential residents through the application process, conduct property tours, and maintain a high standard of curb appeal while meeting monthly leasing goals. This on-site role values reliability and proactive communication.