Leasing Specialist in Ocala, FL

The Collier Companies; Ocala (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k match

Up to 24 days off during your first 12

Stylish logo attire provided

Medical, dental & vision insurance

Life insurance options

Healthcare reimbursement account

Career growth opportunities

Education opportunities

Team member referrals rewards

Job summary

The Collier Companies in Ocala, FL is seeking a Leasing Specialist who will be the first point of contact for prospects and residents, delivering exceptional service and guiding leasing decisions.

You will generate leads, conduct follow-ups, and close leases by showcasing community benefits and local amenities, while maintaining accurate records and contributing to occupancy goals in a fast-paced on-site office.

Qualifications

• 1–2 years leasing and/or customer service experience in retail, hospitality, housing or multi-family.
• Strong sales drive to exceed leasing requirements.
• Excellent written and verbal communication.
• Polished, professional appearance.
• Ability to multitask in a fast-paced leasing office.
• College education preferred.

Responsibilities

• Provide exceptional customer service to residents & prospects.
• Lease apartment homes by creating relationships and showcasing the benefits of living at a The Collier Companies community.
• Always be closing – over the phone, through email and in person.
• Generate leads by conducting effective follow up on the phone & through email.
• Create & implement promotional programs, including online advertising, direct marketing, social media outreach and resident events.
• Maintain accurate resident files.
• Weekends required, as needed.

Skills

Strong sales

Outstanding communication

Customer-focused

Multi-tasking

Professional appearance

Leasing experience (retail/hospitality

Education

College education preferred

Tools

CRM software

MS Office

Job description

Leasing Specialist | The Collier CompaniesThis is an on-site role, reporting from one of The Collier Companies’ community offices in Ocala, which offers abundant horse farms, the Ocala National Forest, and many natural springs and experiences. It is home to the Silver Springs and the World Equestrian Center. Ocala is home to some of the top tourist attractions in Florida.As a Leasing Specialist, you are the first person a prospect or resident meets when they come home. For you it’s not just a job, it’s a career and you understand that for our residents, it’s not just an apartment, it’s their home. You love interacting with all types of people and have a passion for creating unique experiences.A Leasing Specialist is charged with creating positive experiences for potential residents, following up on leads, and closing lease agreements with those potential residents. The expectations for this role will require a candidate with unparalleled goal orientation, personal accountability, and a drive to succeed that is fueled by a ravenous curiosity to learn, lead, and grow.Perks – The Good Stuff:The Collier Companies 401k match is 100% of your contribution up to 10% of your gross income.Up to 24 days off during your first year with an annual increase!Stylish TCC logo attire is provided.Comprehensive medical, dental & vision insurance.Group & supplemental life insurance policy options.Healthcare reimbursement account & legal services insurance.Unique career growth opportunities.Unrivaled industry education opportunities.Rewards – Because We Value Your Hard Work:Monthly customer service awardsSecret shopper bonusesFinancial & PTO rewards for Team Member ReferralsYour Day to Day:Provide exceptional and consistent customer service to our residents & prospectsLease apartment homes by creating relationships and showcasing the benefits of living at a The Collier Companies communityAlways be closing – over the phone, through email and in person. You are the subject expert on the product, the property and the local neighborhoodGenerate leads by conducting effective follow up on the phone & through emailCreate & implement promotional programs, including creative online advertising, direct marketing, social media outreach and resident eventsContribute to the desired occupancy levels by renewing current resident leasesMaintain accurate resident filesWeekends required, as neededYour Skills – Show Us What You Got:Strong sales with a desire to exceed company leasing requirementsOutstanding communication skills, both written & verbalA customer-focused mentalityProficiency with various software, apps and computer programsCareer mindset with a polished, professional appearanceAbility to multi-task and shift priorities quickly in a fast-pace leasing officeQualified candidates will have 1-2 years leasing &/or customer service experience in a retail, hospitality, housing or multi-family environmentCollege education preferredOur Culture – How We’re Different:The Collier Companies is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our teams well, honoring their achievements, and promoting from within. Our team is highly focused on both personal and professional growth, building a strong relationship with our residents, and creating an environment that each of our residents can call home.At The Collier Companies, we recognize TEAM MEMBERS for being the foundation of our success which aligns with our internal mission statement PROUDLY SUPPORTING OUR TEAM MEMBERS IN BECOMING THEIR BEST SELVES.Our external mission is PROUDLY MAKING YOUR HOME THE HEART OF OUR BUSINESS.We are good STEWARDS to each other, believe in collaboration and support one another to achieve our missions.We PRIDE ourselves on working and growing with the principles taught in “The 7 Habits of Highly Effective People”, written by Stephen Covey.The Collier Companies Team Members are committed to CANI (Constant & Never-Ending Improvement) & to utilizing our I&R (Initiative & Resourcefulness) to find solutions that are BOTH E&E (Efficient & Effective) that we implement via IIT (I Intend To ____)We are committed to ONGOING LEARNING – At The Collier Companies & sponsor book clubs, training, and mentorship to support the professional and personal growth of our team.We also have our internal learning program called Collier College that is based on the structure and teachings from the Nathan Collier Master of Science in Real Estate program at the University of Florida.GROWTH – We have a goal to double in size within the coming decade! Our team members have a FIRE IN THE BELLY and hold the torch with a BURNING SENSE OF URGENCY!We bring STABILITY into the marketplace and to our residents with a LONG-TERM HOLD strategy. This benefits our human capital, finances, and customer experience.ROOTED – We are privately owned and have been in business since the 1970’s. We currently own and manage over 12,000 apartment homes and we’re pacing over 1,000 new apartment home construction starts each year.At The Collier Companies, it is all about people. Our Residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with them and with each other. Every day is different: rewarding, challenging, and fun. When someone lives in one of our communities, they are entrusting us with providing their Home, something fundamental to their emotional, spiritual, and physical well-being and we consider that both a wonderful Honor and a significant Duty that we are passionate about. We ask all that join us to commit to doing likewise.PROUDLY MAKING YOUR HOME THE HEART OF OUR BUSINESS WHILE SUPPORTING TEAM MEMBERS TO BECOME THEIR BEST SELVESBackground checks are an employment requirement. Upon submission of your application, you will be invited to complete our candidate assessment.These are required steps in the hiring process.The Collier Companies is an Equal Opportunity Employer#INDMP#Li-DNP#Li-Onsite