Leasing Specialist (Fort Hood)

WinnCompanies; Fort Cavazos (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

WinnCompanies in Fort Hood, TX seeks a Leasing Consultant to provide exceptional customer service, manage the leasing process, and achieve occupancy goals. You will be the primary contact for prospective residents, ensuring a welcoming experience and smooth leasing flow.

Responsibilities include guiding applicants through applications, tours (in-person/virtual/self-guided), explaining pricing and terms, and ensuring show-ready homes. REAL ID access to federal facility is required.

Qualifications

• High School diploma or GED.
• Less than 1 year of relevant work experience.
• 1-2 years in sales, customer service, or hospitality.
• Ability to manage multiple tasks and work under pressure.
• Excellent verbal and written communication skills.
• Experience with computer systems, including Microsoft Office.
• Must have a current vehicle license in good standing.
• REAL ID Act requirement to access federal facility.

Responsibilities

• Process applications, verify documents, and prepare lease files.
• Enter data accurately in property management software.
• Conduct property tours (in-person, virtual, self-guided) highlighting features.
• Assess prospect needs and recommend appropriate floor plans.
• Explain pricing, lease terms, specials, and requirements.
• Guide prospects through application, waitlist, and move-in steps.
• Maintain show-ready homes and property presentation.
• Keep leasing office, tour routes, and model units clean.
• Uphold Fair Housing, ADA, and company policies.
• Participate in ongoing training to ensure compliance and performance.

Skills

Sales experience

Customer service

Hospitality background

Verbal & written communication

Bilingual capabilities

Education

High School diploma or GED

Associate’s degree

National Apartment Leasing Professional (NALP) certification

Real estate certification

Tools

Microsoft Office Suite

Property management platforms

Job description

About the Opportunity

WinnCompanies is looking for a Leasing Consultant to join our military team at Fort Hood, TX.

In this role ,you will be providing exceptional customer service, managing the leasing process, and achieving overall community occupancy objectives. This role serves as the primary point of contact for prospective residents, ensuring a welcoming environment, and a smooth leasing experience.

In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license / ID is required in order to access the federal facility.

Responsibilities:

• Process applications, verify documentation, and prepare lease files.
• Ensure accurate data entry and tracking within property management software.
• Conduct property tours (in-person, virtual, and self-guided), highlighting community features, amenities, and available homes.
• Assess prospect needs and recommend appropriate floor plans and options.
• Explain pricing, availability, lease terms, specials, and application requirements.
• Guide prospects through the application, waitlist, and move-in process, ensuring accuracy and compliance.
• Maintain Show Ready Homes responsible for ensuring ‘Rent Ready’ property (interior and exterior) is presentable at all times with particular attention to the five (5) senses.
• Maintain cleanliness and presentation of leasing office, tour routes, and model units.
• Uphold all Fair Housing laws, ADA regulations, company policies, and professionalism standards.
• Participate in ongoing training to maintain compliance and improve performance.

Requirements:

• A High School diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• 1-2 years of sales, customer service, or hospitality related experience.
• Ability to manage multiple assignments and tasks and work under pressure.
• Outstanding verbal and written communication skills.
• Experience with computer systems including Microsoft Office Suite.
• Every employee must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license / ID is required in order to access the federal facility.

Preferred Qualifications:

• Associate’s degree.
• National Apartment Leasing Professional (NALP) certification
• Property management experience.
• Real estate certification.
• Familiarity with property management platforms.
• Knowledge of fair housing laws.
• Bilingual capabilities.