Leasing Specialist: Drive Occupancy & Experience

Clear Investment Group; Washington (District of Columbia); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

PTO and Holiday Pay

Quarterly Leasing Bonus

Year-End Bonus

Job summary

Clear Investment Group is seeking a Leasing Agent in Washington, DC to manage the full leasing cycle—from prospecting and touring to lease execution and move-in coordination. You will deliver a high-quality leasing experience, presenting units and community amenities with energy and professionalism.

The role requires 2+ years in customer service or sales, strong communication and negotiation skills, and weekend availability.

Qualifications

• 2+ years of customer service or sales experience (leasing, retail, hospitality, or real estate preferred)
• Previous experience in apartment leasing or residential property management strongly preferred
• Strong communication, presentation, and negotiation skills
• High energy, outgoing personality, and professional appearance
• Proficiency with Microsoft Office (Outlook, Excel, Word); Yardi experience is a plus
• Excellent organization and time management skills
• Must be available to work weekends and flexible weekday hours as needed
• Ability to walk the property, show units (including upper floors), and lift up to 25 lbs
• High school diploma or equivalent; college coursework in business or real estate is a plus

Responsibilities

• Greet, engage, and build rapport with prospective residents during tours and throughout the leasing process
• Present available units and community amenities in an appealing, persuasive, and informative manner
• Effectively communicate the value and benefits of living at Lifestyle Apartments, highlighting features, services, and community lifestyle
• Consistently meet or exceed monthly leasing goals, occupancy targets, and follow‑up metrics
• Accurately prepare, process, and review lease applications and documentation in compliance with Fair Housing regulations and company policies
• Follow up with prospects via phone, email, and CRM systems to convert leads into leases
• Assist with on-site and digital marketing efforts including social media content, outreach to local employers, and community events
• Maintain accurate and up-to-date listings on platforms such as RentCafe, Zillow, Apartments.com, etc.
• Track traffic and leasing performance using internal reporting tools
• Coordinate move-in logistics, welcome packages, and resident orientations
• Provide exceptional service to current and prospective residents through timely communication, issue resolution, and friendly interaction
• Actively participate in resident retention initiatives including renewal efforts, community events, and follow-up surveys
• Assist in coordinating resident satisfaction efforts and address service-related concerns quickly and effectively
• Maintain daily knowledge of apartment availability, pricing, and lease expirations
• Assist with daily property and curb appeal inspections, model upkeep, and cleanliness
• Coordinate closely with the Property Manager and maintenance team to ensure vacant units are market-ready
• Input all prospect, traffic, and lease data into Yardi or CRM platforms in real-time
• Ensure leasing office and tour paths are consistently clean, organized, and welcoming

Skills

Customer service

Sales

Communication

Negotiation

Time management

Weekend availability

Education

High school diploma

Real estate coursework

Tools

Yardi

Microsoft Office

CRM systems

Job description

Clear Investment Group is seeking a Leasing Agent in Washington, DC to manage the full leasing cycle—from prospecting and touring to lease execution and move-in coordination. You will deliver a high-quality leasing experience, presenting units and community amenities with energy and professionalism.

The role requires 2+ years in customer service or sales, strong communication and negotiation skills, and weekend availability.