Leasing Specialist — Build Welcoming Communities

Elmington; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Short- and long-term disability

401(k) with company match

Paid time off (vacation, sick, and PTO

10 paid holidays

Job summary

Elmington Living is seeking a Leasing Consultant to be the welcoming first contact for prospective and current residents at 8200 McCrory in Nashville. You will tour communities, process applications, and coordinate leasing activities to meet program requirements.

Role emphasizes customer service, accuracy in documentation, and strong collaboration with marketing and maintenance teams to deliver a positive resident experience. On-site work with regular hours.

Qualifications

• High school diploma or equivalent required.
• Prior customer service, sales, or leasing experience preferred.
• Familiarity with LIHTC and/or HUD/Section 8 requirements a plus; willingness to be trained required.
• Experience with RealPage/OneSite, Yardi, Fortress, or similar leasing software preferred.
• Fair Housing certification required within 7 days of employment.

Responsibilities

• Greet and tour prospective residents, presenting the community and available apartment homes professionally.
• Follow up with prospects promptly via phone, email, and text to convert traffic into leases, with notes on each applicant and prospect updated consistently throughout the process.
• Maintain accurate traffic, tour, and closing-ratio reports in the property management system.
• Support outreach marketing efforts and community events to drive leasing traffic.
• Support execution of leasing-related initiatives outlined in the property's action plan.
• Prepare lease documents and conduct move-in orientations for new residents.
• Respond to resident inquiries and route service requests to the maintenance team.
• Maintain a clean, presentable leasing office and model apartment homes at all times.
• Assist with renewals and lease expiration outreach.
• Report incidents to the Community Director or Assistant Community Director within 8 hours of occurrence.

Skills

Customer service

Sales orientation

Teamwork

Education

High school diploma or equivalent

Tools

RealPage/OneSite/Yardi/Fortress

Job description

Elmington Living is seeking a Leasing Consultant to be the welcoming first contact for prospective and current residents at 8200 McCrory in Nashville. You will tour communities, process applications, and coordinate leasing activities to meet program requirements.

Role emphasizes customer service, accuracy in documentation, and strong collaboration with marketing and maintenance teams to deliver a positive resident experience. On-site work with regular hours.