Leasing Specialist: Boost Occupancy & Resident Experience

Harbor Group Management Company; Arvada (CO); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k) Plan with Employer Matching

Paid Time Off (PTO)

10+ Paid Holidays

Health Savings Account with Employer/?

Employee Apartment Discount

Tuition Reimbursement

Volunteer Opportunities

Employee Recognition & Awards

Job summary

Harbor Group Management Company is seeking a Leasing Specialist to drive occupancy at a multi-family community in Arvada, CO. You will show apartments, process applications, coordinate marketing, and support the Property Manager to ensure a positive living experience and strong financial performance.

The role emphasizes customer service, lease administration, and the use of property management software to track interactions and leases.

Qualifications

• High school diploma or equivalent.
• Minimum one year of leasing, sales, or customer service experience; property management preferred.
• Proficient with Microsoft Office; property management software experience a must.
• Experience with social media (Facebook, Instagram, etc.) preferred.
• Excellent organizational and communication skills with the ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet prospective residents, conduct tours, and showcase apartments and amenities.
• Qualify leads, process rental applications, run background and credit checks, and prepare leases.
• Ensure units are move-in ready and coordinate with maintenance.
• Execute lease agreements and move-in packages for new residents.
• Design and implement marketing plans to drive traffic and occupancy.
• Promote the community via digital platforms and campaigns.
• Coordinate referral programs and local networking efforts.
• Maintain knowledge of market conditions, rental rates, and trends.
• Support resident retention with excellent customer service and timely responses.
• Follow-up with prospects and new residents to ensure satisfaction.
• Assist with renewals by preparing documents and finalizing extensions.
• Maintain records in property management software (Yardi, OneSite).
• Keep guest cards updated and follow up on leads.
• Assist with rent collection and delinquent accounts.

Skills

Customer service

Microsoft Office

Social media

Organizational skills

Communication skills

Detail oriented

Teamwork

Education

High School Diploma

Tools

Yardi

OneSite

Job description

Harbor Group Management Company is seeking a Leasing Specialist to drive occupancy at a multi-family community in Arvada, CO. You will show apartments, process applications, coordinate marketing, and support the Property Manager to ensure a positive living experience and strong financial performance.

The role emphasizes customer service, lease administration, and the use of property management software to track interactions and leases.