Leasing Specialist

Westrum Development Company; Wilmington (DE); On-site; USD 38,000 - 52,000; Full time

Job summary

Westrum Development Company is seeking a sales-driven, goal-oriented Leasing Specialist to own the leasing process from the first conversation through the application, signed lease, and move-in.

In Wilmington, Delaware, you will respond quickly to leads, conduct engaging tours, ask for the sale, and actively manage a high-volume pipeline to meet weekly and monthly leasing goals.

This role requires urgency, persistence, and a customer-facing mindset to turn interest into signed leases.

Qualifications

• Prior sales or leasing experience preferred.
• Multifamily leasing experience preferred.
• Strong communication and closing skills.
• Ability to manage high lead volume with follow-up.
• Organized, responsive, detail-oriented.

Responsibilities

• Own the full leasing process from inquiry to move-in.
• Respond quickly to leads and maintain momentum.
• Conduct engaging tours that sell the community and lifestyle.
• Ask for the sale and overcome objections.
• Maintain CRM activity and pipeline hygiene.
• Coordinate move-in after lease signing.

Skills

Sales experience

Leasing experience

Customer-facing

Communication

Closing skills

High energy

Tools

CRM software

Job description

We’re looking for a sales-driven, goal-oriented Leasing Specialist who wants to win—not someone looking to coast.

This role is about creating urgency, building relationships, and moving prospects forward. You’ll own the leasing process from the first conversation through the application, signed contract, and move-in. You should be persuasive, confident, proactive, and motivated by seeing results.

If you like having a goal in front of you and figuring out what it takes to hit it, you’ll thrive here.

What You’ll Do

• Own the full leasing process—from initial inquiry through application, approval, signed lease, and move-in.
• Respond quickly to new leads and keep the momentum going through consistent follow-up.
• Conduct engaging tours that sell the community, apartment homes, amenities, and lifestyle.
• Ask for the sale and confidently overcome objections to move prospects toward a decision.
• Manage and actively work your pipeline rather than waiting for prospects to come back to you.
• Meet or exceed goals for calls, appointments, tours, applications, leases, and move‑ins.
• Reengage prospects who have gone quiet and find opportunities within the existing lead database.
• Generate new opportunities through local outreach, businesses, employers, Realtors, relocation contacts, and referrals.
• Participate in open houses, resident events, outreach initiatives, and other lease‑up activities.
• Stay current on pricing, availability, concessions, competitors, and market conditions.
• Maintain accurate CRM activity and ensure no lead or follow-up opportunity falls through the cracks.
• Partner with Property Management and Marketing to keep leasing activity moving and solve issues quickly.
• Help coordinate a smooth transition from signed lease to move‑in.
• Support other LUXOR communities when needed.

What Success Looks Like

This is a results‑driven position. Success will be measured by your ability to:

• Move leads to tours.
• Move tours to applications.
• Move applications to signed leases.
• Move signed leases to move‑ins.
• Respond quickly and follow up relentlessly.
• Build and maintain a healthy sales pipeline.
• Consistently achieve weekly and monthly leasing goals.
• Create opportunities instead of waiting for them.
• Take ownership of your numbers and the community’s lease‑up success.

Who You Are

You are someone who:

• Wants to achieve. You like goals, competition, and measurable results.
• Has urgency. You don’t let opportunities sit—you act.
• Is persuasive. You know how to influence, overcome objections, and ask for the business.
• Gets after it. You bring energy and momentum to the sales process.
• Follows through. If a prospect says, "I need to think about it," you don’t simply move on—you figure out what is holding them back.
• Is proactive. You don’t sit around waiting for traffic or direction.
• Is confident. You can have a direct conversation, ask for the lease, and handle rejection without losing momentum.
• Takes ownership. Your results are your responsibility.
• Can handle pace. Priorities can change quickly during a lease‑up, and you know how to adjust without losing focus.
• Pays attention to detail. You understand that accurate follow-up, CRM activity, paperwork, and deadlines matter.

What We’re Looking For

• Prior sales, leasing, hospitality, or customer‑facing experience preferred.
• Multifamily leasing or lease‑up experience strongly preferred.
• Demonstrated ability to work toward and achieve measurable goals.
• Strong communication, relationship‑building, and closing skills.
• Ability to independently manage a high volume of leads and follow‑up.
• Organized, responsive, and detail‑oriented.
• Comfortable working weekends and adjusting your schedule based on traffic and leasing needs.
• Ability to travel between LUXOR communities as needed.
• Commitment to Fair Housing requirements and company policies.

The Bottom Line

We need someone who wants to fill apartments—not simply show them.

If you are energized by goals, motivated by results, comfortable asking for the sale, and the type of person who sees a prospect and thinks, "How do I get this one across the finish line?", we want to hear from you.