Leasing Specialist

TBG | The Bachrach Group; Washington (District of Columbia); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Leasing/Resident Services Specialist to ensure resident satisfaction and foster community. The role involves 80% resident relations and 20% leasing, with a focus on building strong relationships and executing community events. This full-time position offers a competitive salary and opportunities for professional growth.

Benefits

Vision Insurance

Medical Insurance

401(k)

Paid Maternity Leave

Qualifications

• Proven experience in leasing or customer service roles preferred.
• Excellent communication and interpersonal skills required.

Responsibilities

• Prospect for new residents and conduct property tours.
• Build relationships with residents and plan community events.
• Respond to resident inquiries and resolve issues.

Skills

Communication

Interpersonal Skills

Organizational Skills

Time Management

Customer Service

Tools

Microsoft Office Suite

Property Management Software

Job description

1 week ago Be among the first 25 applicants

TBG | The Bachrach Group provided pay range

This range is provided by TBG | The Bachrach Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45,000.00/yr - $60,000.00/yr

Direct message the job poster from TBG | The Bachrach Group

Associate Director of Corporate Services Recruitment at The Bachrach Group

They are looking for someone that has a well-rounded background in leasing and resident relations as this person will be doing 80% resident relations and 20% leasing. If you are interested in this role given the schedule which will be onsite five days of the week and the compensation which includes a base salary of $50K-$60K and commission.

Here is the job description:

About the Role

We are seeking a highly motivated and enthusiastic Leasing/Resident Services Specialist to join our team at a dynamic and thriving apartment community. This role is a key player in ensuring resident satisfaction and building a strong sense of community.

Key Responsibilities:

Leasing (20%)

• Prospect for new residents through various channels (online platforms, phone calls, tours, etc.)
• Conduct professional and engaging property tours, showcasing the unique features of the community.
• Process lease applications and complete all necessary paperwork accurately and efficiently.
• Achieve monthly leasing goals with a focus on quality resident selection.

Resident Services (80%)

• Build and maintain strong relationships with existing residents through proactive communication and personalized service.
• Plan and execute engaging community events and social activities to foster a sense of community among residents.
• Respond promptly and effectively to resident inquiries, concerns, and maintenance requests.
• Resolve resident issues and disputes in a professional and timely manner.
• Conduct resident satisfaction surveys and utilize feedback to improve community services.
• Assist with resident retention efforts through various initiatives.

Qualifications:

• Proven experience in leasing or customer service roles (preferred)
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Ability to work independently and as part of a team
• Positive and enthusiastic attitude with a passion for building relationships
• Proficient in Microsoft Office Suite and property management software (if applicable)
• Opportunity for professional growth and development

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Sales

Referrals increase your chances of interviewing at TBG | The Bachrach Group by 2x

Inferred from the description for this job

Vision insurance

Medical insurance

401(k)

Paid maternity leave

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