Leasing Specialist

ADP, Inc.; Town of Cheektowaga (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Vision insurance

Job summary

Glendale Communities in Cheektowaga, NY is seeking a Leasing Specialist to manage the leasing process for residential properties and support the property team. You will show units, conduct tours, process applications, and prepare leases, while maintaining records in the management software.

The role emphasizes customer service, adherence to Fair Housing regulations, and collaboration with maintenance and the Property Manager. Scheduling may include weekends and evenings as needed.

Qualifications

• 1–2 yrs of leasing or related experience.
• Previous leasing/property management preferred.
• Friendly and personable customer service mindset.
• Strong communication skills for interactions with prospective tenants.
• Ability to work independently as well as part of a team in an office environment.
• Valid driver's license and reliable vehicle.

Responsibilities

• Assist potential tenants by showing units and scheduling tours.
• Manage leasing from application to move-in, including screening and leases.
• Maintain records of leasing activities in property management software.
• Ensure compliance with Fair Housing laws and company policies.
• Respond promptly to inquiries by phone, email, or in person.
• Collaborate with maintenance to address tenant concerns.
• Stay informed on local rental market trends and laws.
• Help Property Manager create and place advertisements.
• Assist in lease renewals documentation and delivery.
• Assist in rent collection and posting.

Skills

Leasing experience

Customer service

Communication

Phone etiquette

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Leasing Specialist

Full Time Sales Workers Cheektowaga, NY, US

Salary Range: $17.50 To $19.50 Hourly

Leasing Specialist

Glendale Communities is a local property management company based in WNY that develops, acquires, invests in, and manages a wide range of multifamily properties. Our mission is to provide first-rate resident living experience and a people-first work environment for our team members.

Overview

We are seeking a dynamic Leasing Specialist to join our team. Leasing Agents at are key members of the office team, they are forefront of the leasing office and promote positive customer service. The ideal candidate will be responsible for facilitating the leasing process for residential properties and perform administrative and managerial duties concerning the property as directed.

NYS Real Estate Salesperson License is NOT required for this position.

Responsibilities

• Assist potential tenants in finding suitable rental properties by showcasing available units and conducting property tours.
• Manage the leasing process from application through move-in, including screening applicants and preparing lease agreements.
• Maintain accurate records of all leasing activities in property management software.
• Ensure compliance with Fair Housing regulations and company policies throughout the leasing process.
• Respond promptly to inquiries via phone, email, or in-person, demonstrating excellent phone etiquette and customer service skills.
• Collaborate with maintenance staff to address tenant concerns and ensure properties are well-maintained.
• Stay informed about local rental market trends and laws affecting property leasing.
• Assist Property Manager in creating and implementing advertisements in media.
• Assist in preparation and delivery of resident lease renewals.
• Assist in collection and posting of rent checks.

Requirements

• 1-2 yrs. experience in leasing, sales, administrative, or customer service.
• Previous Leasing / Property Management experience preferred.
• Friendly & personable customer service mindset.
• Exceptional customer service skills with a focus on building positive relationships.
• Strong phone etiquette and communication skills for effective interaction with prospective tenants.
• Ability to work independently as well as part of a team in an office environment.
• Understanding of legal aspects related to property leasing, including Fair Housing regulations.
• Valid driver's license, clean driving record and personal vehicle required.
• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Physical Requirements

Prolonged periods sitting at a desk, working on a computer, standing, and walking, giving tours, and meeting with potential tenants.

Must be able to lift up to 15 pounds at times.

Must be able to traverse a variety of properties with stairs and in a variety of weather.

Must be able to work weekends and/or evenings on a rotating schedule.