LEASING SPECIALIST

GHP Management Corporation; Los Angeles (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Fully paid medical insurance

Dental insurance

Vision insurance

Flexible spending account

Life/AD&D

Employee Assistance Program

TicketsAtWork

Free onsite parking

Job summary

GHP Management Corporation seeks a Leasing Specialist to be the face of the company, delivering exceptional first impressions and guiding prospective residents to their ideal DTLA luxury home.

The role emphasizes customer service, sales-focused outreach, and seamless move-in experiences, with a calendar that includes weekend work and travel between client sites in an energetic, team-driven environment.

Qualifications

• 2–4 years of property management experience.
• High school diploma or equivalent.
• Knowledge of Fair Housing preferred.
• General computer skills required.
• Must pass background and drug test screening.

Responsibilities

• Provide a memorable leasing experience through tours.
• Travel to communities to showcase properties.
• Create a sense of community and an outstanding living experience.
• Assist with inquiries, applications, tours, and lease administration.
• Work with Onboarding Specialists to ensure smooth move-ins.
• Maintain prospect pipeline and meet occupancy goals.

Skills

Customer service

Multitasking

Communication skills

Computer skills

Background check

Education

High school diploma or equivalent

Job description

As a Leasing Specialist, you will play a crucial role at GHP. You will be the “face” of the company and responsible for making an extraordinary long-lasting first impression. It is you who will be the first contact for our prospective residents, and it is you who will be the driving force in helping them find the best place to call home. The ideal candidate will have an outgoing and friendly personality, as well as an entrepreneurial mindset.REPORTS TO: Leasing ManagerHOW YOU WILL CONTRIBUTE:Customer Service:Provide a memorable leasing experience for prospective residents through completing creative and personalized tours.Travel from the Leasing Concierge Center to the client’s preferred communities to showcase all GHP DTLA Luxury properties daily.Create a sense of community and an outstanding living experience for new residents.Assists with all prospect inquiries including application process, tour coordination, lease administration, and approval process to ensure the new resident has the best move-in experience attainable.Works closely with the Resident Onboarding Specialists to ensure the resident moves into an apartment home that is welcoming and ready for move-in at the company’s highest standards.Demonstrates service excellence through the demonstration of company values, our employee promise, policies, and initiatives.Sales and Marketing:Maintains a working knowledge of all community features and benefits and ensures these are showcased during the sales process with all prospects.Creates excitement through creative campaigns, continuous outreach, and social media.Demonstrates a sense of urgency when making appointments for future residents to visit our communitiesContinuously reach out to potential residents with tailored updates - from the ideal floorplan they’ve had in mind to the lifestyle in the neighborhood.Creates a pipeline of prospects by ensuring all leads are followed up and addressed daily.Adheres to sales and occupancy goals, and service standards by consistently delivering a strong closing ratioShop competitive properties and stays up to date with the competitive marketDevelops and maintains Reputation Management and Marketing ActivitiesOperations:Maintains a fundamental working knowledge of all lease documentation and resident guide policies and procedures (e.g., Fair Housing guidelines, renter’s insurance policy, lease forms, agreements, etc.)Able to communicate leasing qualifications to prospective residentsFollow the GHP hospitality standards by ensuring the 'model' apartments and target apartments are ready for the show (e.g., cleanliness, WOW fridge, green apples)Organize prospect and leasing filesInput resident and other pertinent information into the company accounting systemYOU HAVE:Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environmentPersonable, positive, team-oriented mindsetAbility to multitask, work independently, and manage competing requests and prioritiesHigh school diploma or equivalent experience2-4 years of property management experienceKnowledge of Fair Housing preferredGeneral computer skills requiredMust pass background and drug test screeningPHYSICAL REQUIREMENTS:Frequently move/traverse, ascend/descend stairs in/around apartment homes and communityConstantly positions self to bend, stoop, reach, and liftOccasionally lift/move/carry up to 25 lbs. with/without assistanceFrequently lift/move/carry 10 lbsConstantly communicate, converse, and exchange information with coworkers, vendors, residents, and visitorsAbility to remain in a stationary position for extended periods of time.Frequently operates a computer, 10-key, and other office productivity machinery.Constantly works in low to moderate noise levelsConstantly works in outdoor weather conditionsThis position requires regular travel between client sitesScheduled Hours:Must be available to work on weekends and holidaysMust have flexibility to work 9 am-6 pm and/or 10 am- 7 pmCognitive Or Mental Requirements:ReadingWritingAbility to communicate clearly;Ability to deal with complex issues; andAttention to detail.Eligibility Requirements:Must have unrestricted work authorization to work in the United States; andMust be willing to submit to a background investigation.The duties and responsibilities described are not a comprehensive list and additional tasks will be assigned.Salary Range: $22.00-$25.00 per hour, DOE.Eligible for: Commissions, Bonuses, Overtime, and Wardrobe AllowanceBenefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.