Leasing Specialist

Model Group; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

A property management company in Cincinnati is seeking a Leasing Specialist to oversee leasing market rate residential apartments. Responsibilities include managing marketing efforts, conducting showings, and preparing lease documents. Candidates should have 1-3 years of experience in sales or property management, possess strong communication skills, and be familiar with HUD regulations. This role emphasizes independence and relationship building within the community.

Qualifications

• 1-3+ years’ experience in Sales, preferably in Real Estate or Property Management.
• Knowledge of HUD and Ohio regulations.
• Self-motivated with strong customer service skills.

Responsibilities

• Manage leasing process for market rate residential apartments.
• Develop marketing materials and schedule showings.
• Prepare leasing documents and coordinate move-ins.

Skills

Sales experience

Customer service skills

Communication skills

Strong problem-solving skills

Detail-oriented

Education

GED required

Advanced education preferred

Tools

YARDI software

Microsoft Office

Job description

The leasing specialist is the property management position responsible for leasing all market rate residential apartments. They are responsible for the planning, oversight, marketing materials and showings of current and future available listings. They are also responsible for communicating with prospects, obtaining and verifying qualifying materials, and drafting and sharing lease documents, and work side-by-side with Community Managers daily. Model Group is looking for candidates who can work independently to build relationships and meet Ownership’s expectations for budgeted occupancy. This position is specifically responsible for the apartment leasing of Model Group's Cincinnati properties.

JOB RESPONSIBILITIES

• Demonstration of knowledge, skills, and ability necessary to understand the tasks and processes associated with the Cincinnati Market
• Preparation and administration of unit marketing materials and listings, including website, listing site, and social media content
• Responses to all listing inquiries and scheduling of showings, both in-person and virtual
• Facilitation of prospect screening and qualification materials
• Preparation of leasing documents
• Review of occupancy reports/rentals rates and provide recommendations to leadership
• Study of leasing trends, both in the Cincinnati Market and within Model Group’s portfolio
• Preparation of weekly, monthly, and quarterly leasing updates
• Coordination of move-ins and move-outs with team members
• Development and implementation of positive relationships with prospects and residents

REQUIREMENTS

• 1-3+ years’ experience in Sales, preferably in Real Estate or Property Management.
• Knowledge of HUD rules and regulations
• Knowledge of Ohio and National rules and regulations
• Self-motivated individuals with ability to work independently.
• Strong customer service and communication skills, especially dealing with residents daily.
• Strong problem-solving skills
• Accurate and detail-oriented
• Enthusiasm and desire to join a management team dedicated to transforming communities and providing affordable, quality housing.
• Experience with YARDI software is a plus.

VALUES, SKILLS, KNOWLEDGE, AND ABILITIES

• Commitment. Firm commitment to the company’s core values: Partnership, Innovation, Sincerity, and Stewardship. See Mission and Values on the following page
• Passion. Demonstrate passion for people, urban areas, neighborhood revitalization, and mixed income housing
• Problem Solving. Must embrace challenges and be able to effectively solve problems and do so with a positive attitude
• Education. GED Required. Advanced education is preferred
• Professional Experience. 2 or more years in property management or sales is preferred
• Personal Growth. Have the desire and internal fortitude to give of your time, talents, and resources to become the best version of you in order to positively impact others and the company
• Computer and Technical Skills. Should be able to embrace and adapt to technology required to fulfill responsibilities of this position, to include Microsoft Office, Yardi Software Systems, and other required software, or equal
• Industry Knowledge. Experience in Cincinnati market preferred
• Team‑oriented. Committed to working in a collaborative team environment
• Communication. Developed writing and verbal communication skills and the ability to work effectively with other team members
• Time Management. Developed organizational, planning and time management abilities utilized to solve problems creatively, manage/schedule multiple priorities, and adherence of deadlines.

The job description does not include all duties performed by the incumbent. Employees will be required to perform additional duties as directed by their supervisor. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Mission & Values

OUR MISSION

To positively transform communities.

CORE VALUES

Our culture is very important to us. These four core values are at the heart of everything we do:

Partnership

Our primary value. It is how we live out “putting people first”, through a servant-minded approach. We are in business for the long-term, putting our relationships ahead of our own benefit, even at our own expense.

We are entrepreneurial. We do not do things just because that is how we have always done them. We strive for continuous improvement, and with the right end in mind we can always work backward to find a solution or an innovative approach. When we are focused on the right result to accomplish our mission, rather than bringing a prescribed solution to a generic problem, we have the right mindset to find new ways to solve problems. The problems we are trying to solve in communities are both worth it and require it.

Sincerity

We consistently seek to accomplish our mission, acting in accordance with our core values, even when that makes our work difficult. We seek to do business with people who believe what we believe. We are genuine in our approach to solving problems, not afraid to be real and honest.

Stewardship

We are often entrusted to solve priority problems for the communities, and with that comes great responsibility. We take these responsibilities seriously, as a long-term steward of the various resources and places with which we engage to achieve transformation.